Reviews
66 Customer Reviews
Review from Robert S
5 stars11/27/2024
The guy sent to do our job was friendly and professional did a great job!Review from Stephen M
5 stars11/26/2024
The technician from Benjamin Franklin Plumbing was very courteous and knowledgeable. He helped me find the best solution to my plumbing problem.Review from George D
5 stars11/13/2024
The guy from Benjamin Franklin plumbing was very good at explaining what you get and Hou the installation would be completed.Review from Michael F
5 stars11/01/2024
Great service, did a good job, assets the situation and replace the water heater.Review from Mary S
5 stars10/31/2024
I asked for ***** again as he handled my plumbing repair so well earlier this year. Again he handled everything with care and timeliness. He is a gentleman and proficient in his work. The office staff is also great at communications.Review from LEOTHA C
5 stars10/21/2024
The technician was prompt, courteous and did a good job installing the new water heater. He took the time to explain what he did and answered all of the questions in had about the new equipment installed. Great job, I am very pleased.Review from Vik N
1 star10/08/2024
We hired *** Franklin (BF) plumbing in March 2024 to install a water softener and Reverse Osmosis (**) system. Both very simple plumbing activities. Water softener was done correctly. The ** system was installed...terribly with zero accountability. BF told us it was installed right, then when water wasn't working right blamed the system. System that we bought said it was clearly installed wrong just through photos. ** said they were right and didn't do anything to help us out for their mess up. Today after 6 months of not disposing of the bad ** system that BF messed up. Got a new system installed by a TRUE P**FESSIONAL PLUMBER. As they were taking out the old unused product, they said whomever installed previously BF did a terrible job. Benjamin Franklin is AWFUL! NEVER USE THEM. No accountability and paid them close to a $1,000 to have them mess up by $400 ** system. S**** this company and their terrible "professional" plumbers.Review from Sally G
5 stars10/03/2024
Gaven was very pleasant and got the task done very quickly. Benjamin Plumbing has the nicest technicians.Review from Sandra E
5 stars09/13/2024
**** did an amazing job. He was very professional and courteous. He diagnosed the problem found out what it was and explained it to me. He explained everything he was gonna do and the cost before he did it. I am very satisfied with his serviceReview from Susan D
5 stars08/13/2024
Benjamin Franklin is the best! Weve been signed up with them for years. Always competent and knowledgeable repairmen. They are timely, polite, and take time to answer any questions you have. **********
Customer Review Rating
Average of 66 Customer Reviews
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