Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Remodeling

Unique Home Solutions, Inc.

Headquarters

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

111 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Daniel R

    1 star

    02/03/2025

    Do not, I repeat DO NOT use this company in anyway shape or form, unless you want to have another whole Full- time job trying to get your project completed. I am over five months, two broken windows, and three mismeasurements into what should have been an easy job for a company that sold their product in the way that this was sold to me. I am still waiting for the job to be completed. The team does not show up for the scheduled dates, so there is no regard for your time in the least. The price is high, and the quality no better than any other company of this nature. I work in ******************* and deal with vendors throughout the eastern region of ***************** on a daily basis. Unique Home Solutions is HANDS DOWN The worst customer experience I have ever witnessed in my life of nearly 50 years. Do yourself a favor, and say an emphatic NO! to the ********* salesman and save your stress level and heart health. They SUCK!!!!!
  • Review from Michael S

    1 star

    10/01/2024

    I could literally write a book about the experiences I've had with this company. Years ago I decided to hire them to replace the windows in my house and the rear sliding door. Once you get past the sticker shock of the absurd prices they charge the products they carry are mediocre at best & honestly no better than what you can buy at your local hardware store. What sold me was the lifetime warranty. This department is a joke as well. I've had multiple calls over the years with issues. The most recent has been my sliding glass door. I'm now on ********************************* the issue and it is still not fixed correctly. I've now gotten to the point that I can't even get a return phone call. Don't even try asking for someone in a supervisory role. You won't get anyone. I've tried multiple ways and still haven't figured out how to reach someone that's actually running this circus. They don't do right by their customers at all. Please if you have heard anything I've said at this point please turn around & run. This is not the company you want to give your hard earned money too!
  • Review from Clc

    5 stars

    09/24/2024

    They did a beautiful job on the new gutters added to our new porch. They managed to locate the downspouts in a way that they are virtually hidden, so all you can see is the new porch!
  • Review from Larry E

    1 star

    08/22/2024

    I contacted what appeared to be a local business for a small repair quote and they sold my info to "Unique home solutions", who have been calling from early morning to late night for home remodeling. I explained I don't need a remodel just a repair to a chip in my bathtub which they do not do. Calls have been persisting several times a day, so I finally started blocking the numbers. I've blocked 14 numbers so far and counting. I have the history and time stamps but this site will not permit me to post. This is simple harassment because I refused their services as nobody would agree after 20 plus calls!
  • Review from George K

    1 star

    08/13/2024

    I don't know where you got your 4.5 stars from but this company is on a campaign They call me constantly using different cell phone numbers. You should read the ****** reviews if you want an honest opinion of what this company is all about. In your conversation with them ask him why they continue to call people night and day on different phone numbers I'll wait
  • Review from lloyd w

    1 star

    08/08/2024

    ****** one of the salesman is a lier. ****. Disrespectful. Call the office and you get a remote phone guy 0? help.
  • Review from Lance

    5 stars

    07/13/2024

    This was my first renovation in my first home and admittedly I was wary of contractors taking advantage of my inexperience. Thankfully Unique Home Solutions didn't try to pressure me into anything. They answered my questions, gave me a quote, and suggested other questions to ask the other companies I was getting quotes from. After I had multiple quotes no one was able to match the quality of work for the price and I appreciated not being called daily to pressure me into signing. It was a no-brainer to go with Unique Home Solutions and after all the work was done I can confidently say I would recommend them to anyone.
  • Review from Crites Dianne

    5 stars

    07/13/2024

    I was very pleased with everything. They were early the day they said theyd be here to start the project. They explained every step and answered all my questions. They left the area very clean. The company contacted me to see how I felt about the whole process and I told them I was very happy, no more leaky gutters.
  • Review from Kat G.

    5 stars

    06/30/2024

    Love our windows! Guys were great installing them. Only took 2 days for 17 windows. They were efficient, polite, and nice to have around. Did a great job and cleaned up quite well. The windows are wonderful.
  • Review from Christopher R.

    5 stars

    06/29/2024

    I have been using this company for over 15 years and their work is impeccable. The Workers respect your property inside and out. They only use materials that are a high-quality that will last a lifetime. I have referred Unique Home Solutions to many friends And they have loved the work that they did on their homes. I will hire them again and again because I never have to worry about the work or the products that they use because I know they are the highest of quality you can buy.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.