Reviews

Thanks for the good work! I" tell my friends ?? and family about your work!

Thank you for your kind words! We appreciate your feedback and are glad that you are satisfied with our services. Looking forward to serving you again in the future!

Would not recommend regional heating and cooling to (anyone) I spent a lot of my hard earned money for a new water heater and extra $130.00 on labor costs and I get jerked around by them and they say 24hour emergency service wrong called 3times and its a big no show on there part all on them need to get my money back going to file ASAP! Dont trust this company!

Thank you for leaving us a review although we are sorry to hear that you did not have a good experience. Our team appreciates any feedback that helps us improve our customer experience.

On February 20th, 2024, we installed your new *************************** Water Heater. Being a Royalty Member, your membership savings from the standard price was $646.59 off of the total balance. With your Water Heater, of course, your new equipment was under labor and parts warranty. However, the issue that you called in for was not for your water heater. You called in on June 26th, 2024, at 11:59PM. Our office was closed at this time, so you spoke to our After-***************** who immediately sends the information over to our On Call Technicians. Your call was in regard to a leak that was coming in from your upstairs neighbor's home. Our technician did try to call you to go over this with you and to explain why we would not be able to come out. Unfortunately, you did not answer. Being that there was no issue with your water heater or the plumbing in your condo, we have since informed you that your neighbor would need to call in to schedule the appointment. Since your neighbor is the homeowner where the leak was located, they would be responsible for approving the estimate for us to complete work in their home. We did provide you with referrals for a company who would be able to assist with any water damage, as this is a service that we do not provide. 

We do have 24 hr Emergency Services available. At Regional Plumbing Heating & Air, your emergencies become our emergencies the moment you contact us. However, we can only work with the homeowner of where the plumbing issue is located.

We are sorry to see you go and wish you all the best.

***** was very professional and diligent when trying to fix our furnace. Our furnace was installed 4 days prior to Davids visit, by a different NIPSCO Home ***************** plan contracted company. ***** understood our concern and was empathic to our feelings of having to call a service company so soon after the install. I highly recommend Regional ************************************************

Thank you so much for your kind words. I'm sorry you had to go through this with a different contractor but we are glad we were able to be there for you when you needed someone. If ever you need something please do not hesitate to reach out! 

******* provided very informative service to my mom. She made sure she understood what was going on and was thorough in her knowledge and suggestions. Great job *******!

Thank you so much for taking the time to share your review! We appreciate your kind words and are so happy to hear about your experience with *******. She was very happy to help your mom. Whenever you need us, we are only a phone call away.

The only plumber I would ever use. Normally I would do the jobs myself, but **** knew exactly how to fix the issue, and told us in detail how and why the problem exists. He was honest, thorough and the did quality work. 5 stars all the way.

Thank you so much for posting your review, ****! We truly appreciate your kind words! Reading reviews like this is exactly why we do what we do. Thank you for giving us the opportunity to help you with your plumbing and for giving us a perfect rating! Whenever you need us, we are only a phone call away. Best, Regional Plumbing Heating & Air

I called and was answered within minutes. The guys ***** and Smiley) came out, answered all my questions. Today they came out and installed my new unit. I can not say enough about the ************************* professional, polite, and all around great. If you need anything from plumbing to HVAC??? Call them! They are the best in my book. Im one happy camper!!Service: Install water heater

Dear ****, Thank you so much for taking the time to post your review. We are so pleased to hear about your experience! We truly appreciate the trust you have placed in us to install your new Tankless Water Heater. Enjoy the endless hot water! If you need plumbing or HVAC services in the future, we are only a phone call away! Best, Regional Plumbing Heating & Air