We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Online Shopping

          Dene Adams, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Shopping.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            09/10/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I issued an order on June 25th for over $300 for holster shorts. I got an email that my order was confirmed and nothing since. I was charged but it is now SEPTEMBER and I haven't heard a word back. There is no phone number available and the company virtually doesn't exist. I emailed them to the support email they have posted online and haven't heard back either. Basically, the company conned $300 from me + $150 for shipping.

          • Initial Complaint

            06/04/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I ordered a holster on 3/19/24 after receiving an email that it was finally back in stock. My card was charged almost immediately, and I waited. And waited. The holster is once again listed as out of stock and yet my order remains “paid but unfulfilled”. The company has no online support number, instead only giving the support@deneadams email address. I have emailed on 4/18, 6/4, and I have tried reaching out on social media and via messenger, but either receive no response or an automated response telling me to reach out to support@deneadams. After 2.5 months, I want my money refunded, as I cannot continue to wait for the product they sold me even though they clearly didn’t have it to sell. I need a holster and if they don’t have it to deliver, I would like my money back to pay for an alternative.

          • Initial Complaint

            06/04/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            On February 25, 2024 I ordered 3 holsters from Dene Adam’s. On March 14, 2024 I received 1 of the holsters. On May 18th I received the under bra holster, however it is the wrong size. I still have not received the corset holster. The phone number in the email is not for this company. I have tried emailing them every day almost and now my emails are getting returned undelivered.

          • Initial Complaint

            05/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Hello I would like to start by stating that I have order many products for myself and for others from this company with responses to emails with no issues until my last order. On March 14th 2024 I ordered two holsters one black and one in purple order #*****. When I placed the order for the purple one ($69.99) I provided customer support by email with the specks and in return I was provided with the information on what to order on their website. When the two holsters were received the black one was fine but the person informed me that the purple one wiggled around in the holster. I reached out to customer support and was informed that they told me the incorrect holster to order and provided with two return labels. I received two return labels and was unsure which on to use, so I reached out again and was informed that they were sorry and told me which label to use. On 3/28/24 & 3/29/24 I sent an email to support requesting and tracking number and update. On 03/29 24 I received an answer from support that stated that the tracking information was correct and that the package had been received and that I should received the correct purple holster the next week. To this day I have not received the corrected holster. Since then I have sent emails on 4/9, 4/12,4.19,4/25 all answered. I also left a message on their **** **** page 2 weeks ago with no response. On November 23rd 2030 (Order # 52909) I ordered a pair of black outer thighs holster concealed and carry shorts($99.00) which were out of stock. Through email communications it was agreed that I would wait until the came in. They shorts would be shipped with the free gift. I recently asked for an update which was included on one the update emails for the purple holster which I received no response to that either. I am requesting that the purple holster be delivered as promised and I'm requesting a refund for the concealed carry shorts.

          • Initial Complaint

            04/11/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I ordered a holster for myself from this company. I have reached out 3 times via email without response. Order was placed on March 19th. Order number is ****** The money has already cleared my bank and ******* I would like the item I purchased or money refunded. Order was placed under the last name of ******. **** ***** ***** ***** Congrats on your order! Miranda, Thank you for being a **** *****® customer! You are one step closer to getting your new favorite items! All you have to do is sit back and relax as we prepare it. Once your order is ready we will send you a shipping confirmation with a tracking number. Priority Shipping does not guarantee faster processing time. Manage subscription View your order or Visit our store Order summary UnderBra Holster × * ***** * ***** ****** ******** **************** ****** ******** ****** ******** ***** ***** ****** *** ******** *********** ******** ******* ******* ****** ** ***** ** *** ********* ***** ********** ****** ****** ******* ******* ******* ****** ** ***** ** *** ********* ***** ********** ****** ****** ******** ****** ******** **** ******* ****** ******

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 11

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          15954 S Mur Len Rd # 363

          Olathe, KS 66062-8300

          Visit Website

          Customer Complaints Summary

          7 total complaints in the last 3 years.

          7 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.