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          Business Profile

          Clinic

          Topeka Pathology Group, P.A.

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/09/2025

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Dr visit for my husband checking for cancer.He was told medicare would pay for the procedure and they send the results to Kansas city to be gone over to double check the results. This Kansas City pathology report part of the bill is 4200.00. They have badgered my insurance Blue cross and me with these bills and every time I call they say to forget about the bill and next month the bill comes again.They should have gottten it authorized. Blue cross will not pay for double checking. The pathology dept checked it and sent it to their conspirator in Kansas City. I believe they are working this together and scamming Medicare. i see they changed their name to Topeka Pathology Group LLC. They have a bad reviews and rating

            Business response

            01/22/2025

            I have reached out to the submitter for additional information regarding her husbands account with Topeka Pathology Group LLC.  We need additional information to effectively resolve this account.  Patients Name, Date of Birth, Date of Service.  Sent email to the email address that was listed in the letter (*********************) will also attempt to place a call to submitter if no response from email.  Explained in email that Topeka Pathology Group has recently went through a billing vendor change due to billing issues that we are actively working on resolving from the previous billing company. Email sent today (1/21/2025) 

            Business response

            01/30/2025

            To date we have not received a response back from *** ***** regarding additional information needed to resolve this complaint from the voicemail and email that was sent.  On behalf of Topeka Pathology Group, we would like to ensure the patients billing is correct and resolve any issues that are outstanding. 

          • Initial Complaint

            10/15/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Receieve a random bill from this group claiming to be final notice. We haven't used them and when I called I got passed off to a 800 number.

            Business response

            10/28/2024

            Topeka Pathology Group has reached out to the patient directly for some additional information needed in order to identify the account in question.  We are in need of the patients name and date of service or an account number that is listed on the bill that was received in order for the billing company to identify.  Once this information is received the balance of $6.68 will be taken down to zero and a zero-balance statement will be provided.  The Practice Managers contact information was also provided if there any additional issues to be contacted directly for resolution. 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A

          This business is not BBB Accredited

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          Years in Business: 40

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1500 SW 10th Ave

          Topeka, KS 66604-1301

          Get Directions
          Visit Website
          (785) 295-9757

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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