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Business Profile

Used Car Dealers

Kirk's Auto Mart

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

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2 Customer Reviews

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  • Review from Nettie S

    5 stars

    10/19/2023

    Louis P***** and myself ( Nettie S*******) bought an 06 Impala years ago from Kirks..we had to replace the starter eventually but that's all...it has been and still is a Good running vehicle and I myself intend to go buy another this weekend.They are good honest people there and tell you what they know about any vehicle you buy.. I've bought from many buy here pay here lots..this one is the best
  • Review from Mary R

    1 star

    08/30/2023

    Car needed $1000 worth of work after having it for only two weeks. Six months into the loan the transmission and a few other issues came about costing over $4000 to fix. The car is worth $2700 at the high end and we have paid over that with the 6 month loan. Instead of trying to make it right owner stated he would take us to court for the rest of the loan and he “does this all the time” referring to taking people to court for not paying the remaining balance of the loan when they mess up. Buyer beware.

    Kirk's Auto Mart Response

    09/06/2023

    Any time we sell a vehicle to a customer we allow the customer to test drive the vehicle and have the vehicle checked out due to all our vehicles are sold as is. It is posted in every car that there are no warranties offered and it has to be acknowledged a few times on the contract by signature. We sell used cars so we have no idea what may arise. The Customer has had the vehicle since 1-18-23 so transmission issues were 8 months after purchase. The customer called and said that we can pick up the vehicle from the repair shop that they had left it at and that we had two days to pick it up before they start charging a per day storage fee at which time there could be a mechanics lien placed on the vehicle. We had told the customer to have the vehicle towed to us and come in to talk to use but the customer refused to. They had said that they were refusing to abide by their contract and pay for the vehicle because it broke down. The customer stated that the repairs were gonna cost $4000. We called their mechanic and he said the labor was going to be about $1000. The customer said the parts were going to be about $3000. We have found a transmission for about $400 and know mechanics for less than $1000. During the conversation we were being attacked with obscene comments by the customers wife. We think that she is the one that filed this complaint. The reason that we think she filed this complaint is because after our talk the customer had texted us and said... (Im sorry for her losing her cool but it is stressful not having a vehicle and not being able to afford to fix it. We are struggling providing for two elderly parents and four child. That's why when she called she wanted to know if yall could work with us b y paying off the GMC and helping us with a working vehicle. I know its not your issues but this is are reality. If you all can wait until next week for the payment i will have it towed here and keep paying the loan.) We still have the text message.

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