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Business Profile

Pool Contractors

Graceland Pools Spas & Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

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3 Customer Reviews

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  • Review from Patricia C

    1 star

    06/28/2024

    Bought a used pool that was said to be in great shape by the company. Picked it up and it's rotted and full of holes and cannot use. I have several messages back and forth as he told me it was in great shape and if I had any issues to contact him. I have for two months now and it's excuse after excuse. So I'm disabled on a fixed income just wanted something out side for me and my grandkids to enjoy. Boy that money hurt with no way of being able to buy another one. If I had the money I would have bought a new one with out all this worry and stress. He should not be able to do that to people. Just sad
  • Review from Lucy D

    1 star

    02/11/2023

    Graceland proposed that they would like to be given the chance to complete/correct the job (Jan 12,2022 response), however, we have not been contacted by this company as of today. As a result, we had to contract a different pool installer. The new company had to correct several areas of what Graceland Pools had begun; we were told that it was apparent that Graceland Pools and Spa had "cut corners" and the pool was in need of correcting in several areas. I believe that the Kentucky Attorney General needs to intervene.
  • Review from Valarie L.

    1 star

    02/09/2023

    I made the mistake by not doing better research before hiring this business! Please do your research! I hope I receive the money they owe me, but will probably never see it.

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