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Business Profile

Mortgage Lenders

GMFS Mortgage

Headquarters

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7 Customer Reviews

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  • Review from Jeffrey B

    5 stars

    10/24/2024

    Great place to do business with!! Would recommend ***** ******* to anyone.
  • Review from Todd F

    5 stars

    10/23/2024

    I have enjoyed my experience with GMFS. I am able to talk to a local employee when I need to.
  • Review from Dina D

    1 star

    09/18/2024

    I have called, faxed, emailed, chatted over 50 times regarding a wired payment that was sent but never applied. There is no leadership at this company. You ask for a manager and they don't exist. You email 20 people and no-one responds.
  • Review from Vivian S

    1 star

    09/03/2024

    GMFS ARE FRAUDULENT LENDERS! Lied about HOMETOWN HEROES PROGRAM! Used name to reel my husband in using this program name they don’t even offer in their state. We closed on Oct 2023 in December we get notified we now need additional Wind and Storm Policy which now made our ESCROW IN A DEFICIT! I Spoke to VICE PRESIDENT OF GMFS HE STATED HE WOULD RECTIFY THEIR WRONG HE STARTED WITH A SMALL JESTER AND NEVER RETURNED MY CALLS AGAIN!!! My husband is A RETIRED VETERAN 100 disabled!!!! GMFS AND NOW ***** ***** IS ROBBING US DRY! ***** ***** TOOK OUR AUG 2024 MORTGAGE PAYMENT FROM CHECKING ACCOUNT YET DID NOT APPLY IT AND SENT EMAILS THAT WE ARE DELINQUENT!!! NEW HOMEOWNERS GOING THROUGH A NIGHTMARE!!! STILL WAITING FOR SOMEONE HONEST TO STEP FORTH AND DO WHATS RIGHT!!!!

    GMFS Mortgage Response

    09/16/2024

    In speaking with the manager whom we believe the borrower spoke with as mentioned in the comments above, he did concur that a "small jester" of $1000 credit was offered and was supposed to be applied to the account to help with the situation.   He did also mention this credit was supposed to be applied a few months ago but was not properly done.   We have reached out to ********** to find out if this credit has now been applied but at the time of this response, we have not gotten a final answer.   The manager also did state the home did indeed need wind and hail coverage which was not on the original policy at the time of closing.   This was apparently the cause of the escrow shortage mentioned above as well.  GMFS is working to make sure the $1000 credit has been applied to the account to offset some of the escrow shortage caused by the need for wind and hail coverage.  Hopefully this effort will help cure some of the concerns the borrower has mentioned in their complaint
  • Review from Matthew S

    1 star

    06/14/2024

    They were fine until they suddenly sold our loans to a **** company called Mr. ******* Now we are immediately having issues with the new company and it's squarely on GMFS's shoulders.
  • Review from Penny M

    5 stars

    04/23/2024

    We are extremely pleased with GMFS Mortgage!!! Stacey Britton is a rockstar and I can't imagine anyone better!!! She is on top of everything and she goes all out to help you!!! I highly recommend this company!!!

    GMFS Mortgage Response

    04/24/2024

    Thank you ***** for sharing your experience with GMFS Mortgage. We are so pleased to hear you enjoyed working with ******. Thank you for being the best part of GMFS!
  • Review from Cat J

    1 star

    03/08/2024

    GMFS sends notices every week stating that we don't have insurance and they are going to charge an extra ungodly amount for their insurance. We keep showing the insurance policy and the escrow statements. They are a headache to deal with. Do not recommend at all!

    GMFS Mortgage Response

    04/24/2024

    We apologize for any issues you may have experienced. Our customer service team is researching and will be in touch with you directly to resolve. We hope to make things right for you as soon as possible. Thank you for your understanding!

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