Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Fire and Water Damage Restoration

DryMax Water & Fire Restoration

Headquarters

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

15 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Richard L

    5 stars

    02/06/2025

    I can’t say enough good things about DryMax. Everyone was so nice and professional. When my house flooded they were quick to step in and get my house back to its previous state. They worked with me and explained every step of the way. I’m so grateful to them, and recommend them to everyone.
  • Review from Caroline H

    5 stars

    10/23/2024

    Nicole and the team are wonderful. I actually cried when they showed up because I felt so safe to have them in my home. I highly recommend.
  • Review from Angels R

    5 stars

    04/16/2024

    Our house flooded from a broken water line in the slab. I called Dry Max and they arrived in 15 minutes. They took care of everything. We are so grateful to Nicole, James and the rest of their team. They made the situation as painless as possible. I highly recommend Dry Max.
  • Review from Ashley F

    5 stars

    04/05/2024

    had DryMax do an air quality inspection on a home I was considering buying. They did find mold spores and active mold. Their service was superb. I ended up not purchasing that home and was intrigued by the fact that a seemingly perfect home had mold, so I decided to have my current home tested. This time I did air quality, allergen, and MVOC/VOC testing. Once again, superb service. Nicole and Eric explained everything and were so informative. Luckily my current home had a clean report. Such a peace of mind and well worth the money. I will definitely recommend them to anyone needing their services and will call them for any future needs.
  • Review from Kathy R

    5 stars

    04/01/2024

    When we found out that our house had white mold, we were not sure what to do. Nicole at DryMax came to our home on the very day that I called her and explained what her company could do for us. Within a week we started the process of cleaning. Nicole was very responsive to all of my phone calls and text and it was a pleasure working with her. I would highly recommend this company to anyone. Kathy R.
  • Review from Lori L

    5 stars

    03/13/2024

    Dry Max is an awesome company. Nicole and Eric, including the whole staff are caring, supportive and professional. I would recommend this company a thousand times over. They truly go above and beyond to help in every way possible.
  • Review from Therese B

    5 stars

    01/22/2024

    The staff of DryMax are wonderful to work with. Professional, quick and efficient. I highly recommend using them!
  • Review from Ashley F

    5 stars

    12/08/2023

    Very professional, prompt, and they explain everything. Made the inspection process easy and really explained lab results sufficiently. Great company!
  • Review from floyd d

    5 stars

    09/08/2023

    Dry Max was there as soon as we reported the problem to them - they addressed everything and stayed as long as it took - they removed all damaged areas and items and kept everything clean - they used the latest technology to address all water issues possible - their efforts saved us from further damage to property - our insurer was happy we had called them and they had complete trust with them and that says a lot - they came daily to inspect and double check that all is as it should be - they even were there on Sunday morning to check on and inspect to see how everything was progressing as they stay on top of it and leave nothing to chance - they are very professional and care for their customer and take pride in their work - Floyd **
  • Review from Trevor C

    5 stars

    04/13/2023

    Dry Max was incredible from start to finish. We had a water leak in our home and they came to the rescue and got us back, and even had great advice for how to navigate the insurance world. I would highly recommend the Dry Max team.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.