Reviews
2 Customer Reviews
Review from Jason C
1 star10/30/2024
AVOID THIS DEALERSHIP, SUPER SKETCHY! My wife and I drove 2 hours to look at a 2016 Toyota Sequoia that they had listed online for $******. After we arrived I slid under the car to check for any leaks and immediately noticed that the oil pan was leaking and looked like it had been for a while. I was assured by the sales associate that it would be fixed if we decided to purchase the vehicle. We then took it for a test drive and the AC was not working. We decided that they would need to get both of these fixed before we made any decision and asked them to be in touch once everything was repaired. Fast forward a few days and they let me know that the AC would be fixed and that if we wanted the car, they could fix the oil leak too. After some back and forth we agreed to the listed price and talked through potential date for delivery. Fast forward to the next day, they said that if I wanted the oil leak fixed that the new price would be $600 more at $****** and if I wanted the original price that it would have to be without the oil leak being fixed because they felt like the leak "isn't that bad." All of this to say, if you are considering a car from here look somewhere else. They are willing to sell a vehicle knowing that it has issues, knowingly not fixing them before the sale, and when they are caught they try to pass along repair costs to a new buyer.Review from Josie B
1 star07/13/2022
My sales Man was wonderful, When I bought the Vehicle the AC wasn't working and Neither where the Headlights and the Tail light, the head lights and tail lights had a shortage in them, I've had my Vehicle since April 2,2022. I've had 4 Loaner cars from the company due to my AC not working, they finally had it fixed we thought but the ac went back out and when I returned to the dealership to have it fixed again they Proceeded to tell me that it wasn't there place to fix it anymore since the vehicle was ours and we had already paid two notes on it, the man who sold us our car told us they would pay to have it fixed, but they don't seem to be doing that for us anymore, the temperatures out side are 105 and higher and its way to hot to be ridding around with no AC with my 4 year old daughter, my husband and myself are very displeased with this company, to the point of just wanting my down payment back the agreement was if they couldn't fix the ac they would put us in something new but are asking for more money down and we spent our savings on this vehicle.
Benoit Motors Leesville LLC Response
07/13/2022
Please give me a call at 337-396-2768 or office number is 337-404-4029 My Name is Jared Farque General Manager/Partner of Benoit CDJR and Wheelmart I am not aware of this problem , would like to get to the bottom of this and take care of our Customer Thank you !! we do have 4 Locations so not sure of which one
Customer Review Rating
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