Reviews

I am absolutely livid and frustrated with AuctionZip(Invaluable) and **** Auctions. I placed a bid on AuctionZip (Invaluable) which is one of the online platforms **** uses for their auctions. I was approved and placed a bid on an item over a week and a half prior to the auction. During the auction, my bid was passed over and unable to bid live via AuctionZip. I had the high/winning bid by $150 compared to the person who ended up winning the auction using LiveAuctioneers as their platform. I confirmed this with the live feed of the auction on ******** as well as talking directly to the owners of ****. If a platform is deemed to not work, why are they using this platform???? I have been looking for this very specific item that came up for auction for more than 4 years and was willing to pay good money for it. I rightfully should have won but neither **** or AuctionZip (Invaluable) can or will do anything for me. I am left out to dry for something I should have rightfully won. I sold items that I can no longer get back to ensure I had the money for this specific lot. I passed over other lots in the auction to ensure I was able to keep bidding on the specific lot. I am furious with **** and AuctionZip (Invaluable) for this injustice. I have screenshots and video proving that I was the high bidder and should have won. But the owner of **** said theres nothing he can do for me. Its safe to say they have lost my business. I understand that this is not all ***** fault, as AuctionZip was the main point of failure, but the fact that they use this platform will continue to use it is absolutely wrong. I have witnessed many auction houses stop live bidding to ensure their online platforms are synched and working correctly, however this was clearly not done with ****. An absolute embarrassment of an auction house!