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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have uploaded the documents in regard to my problem
Business response
02/14/2023
This complaint is between him and his bank. I do not have his $1000 dollars my credit card processing *************** point of sales has put it on hold awaiting ********************** to send an email from chase bank showing it was resolved. This gentleman is slandering my reputation over something that he needs to resolve. I've tried several times talking to him and he obviously don't want to go through the process to resolve it. I no longer want to deal with him because he keeps asking me how I know him. The simple solution is for him to simply have his bank get in touch with Square and so they have proof the matter was resolved and Square will send his money back to his bank. Thanks ************************Customer response
02/14/2023
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.] this complaint has nothing to do with his credit card, he overcharged me and it was put on my credit card and he owes me the $1000.00 that he overcharged me intentionally.
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,*****
Business response
02/14/2023
It's between hin and his bank. He doesn't want to listen to the facts of the matter and I no longer want to keep explaining it to him. I have zero complaints for the past 30 years I've been doing my work. If he wants to contact a lawyer that will understand the procedure he was told to go by with ***** bank than thats up to him. I don't have his money his bank had it put on hold, so therefore I don't owe him anything. Good day ***********************
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