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          Business Profile

          Pen Pals

          Cavort Media, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Pen Pals.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            06/22/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            Re: Complaints to be filed. Hello! This is *************************** which I'm an inmate located at the above prison address. Which this is the only "BBB" address that I have, so can you please forward my complaint to the correct BBB office for me. COMPLAINT: On Jan 10, 2022 I *************************** seen a business ad within a magazine called ******************* which the company called, "Simplimingle" which they offered several different services, such a ******************** Publishing, Online Dating Sites, etc...Which I sent them "2" payments to hire them to file my taxes, and build websites and Place Business Ads, which they took my money and never responded. The payments were for $1,000.00 & $80.00. Can you Please help me get my money back and alert any and all consumers that "Simplimingle" is ripping of consumers and lower their credit rating with very low ratings. Please have them refund my $1,000.00 and my $80.00 Payment to: *************************** #****** at WWW.ConnectNetwork.com email: *******************

            Business response

            06/29/2022

            We have been in phone contact with the sister and assigned POA for this client, and the client (to our knowledge), is no longer requesting a refund. 

            Customer response

            09/21/2022

            Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

            See attached 

             

             

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 7

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          450B Paradise Rd # 251

          Swampscott, MA 01907-1300

          Visit Website
          (573) 207-5099

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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