Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Clock Repair

Classic Clocks Etc., Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clock Repair.

Visit Website(508) 358-5237Email Business
See Hours
Operating Hours
Monday10:00 AM - 5:30 PM
Tuesday10:00 AM - 5:30 PM
Wednesday10:00 AM - 5:30 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 5:30 PM
Saturday10:00 AM - 5:30 PM
Sunday1:00 PM - 5:00 PM

About

About This Business

Classic Clocks, Etc., L. Roger Smith's Classic Clocks, Etc., offers new and antique floor, wall and mantel clocks, most of which are key wound (mechanical). The firm offers antique and grandfather clock repair and specializes in French mantel and Victorian tall clock sales and repairs. The company states they offer service calls to it's customers. The company states that they are an authorized dealer & service provider for the Howard Miller Clock Company, Sligh, Kieninger, Hentschel, Comitti, Hermle, Ansonia & Chelsea Clock Co. They state they are members of the National Association of Watch and Clock Collectors, member #058827.

Products and Services

Clocks

Business Details

BBB File Opened:
4/3/1997
Business Started:
1/1/1991
Business Incorporated:
1/30/1995
Type of Entity:
Corporation
Business Management:
Mr. Leland R. Smith, President
Number of Employees:
2

Additional Contact Information

Principal Contacts
Mr. Leland R. Smith, President
Customer Contacts
Mr. Leland R. Smith, President
Additional Phone Numbers
Other Phone: (800) 782-5625
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy
The business states that their refund policy is as follows:

RETURNS: Originally shipped by other than common carrier: We will allow returns of any clock originally shipped to you by UPS within 10 days of delivery, for a credit of the original charge LESS the 2-way shipping costs-to-us and LESS a 10% restocking fee. PLEASE DO NOT RETURN THE CLOCK WITHOUT CONTACTING US, so that we may contact UPS for its pickup and notify our staff to accept its return. We will give you instructions necessary to avoid additional shipping damage and to credit you properly for your return. Originally shipped by truck (common carrier): We will NOT ALLOW THE RETURN OF ANY CLOCK SHIPPED TO YOU BY COMMON CARRIER. The only exception is a return due to your refusal of the clock for the expressed cause of damage at the time of delivery. If you have refused a clock, you must contact us by calling 1-508-358-5237. If you are calling after hours, please leave a message stating the following: your name and shipping address and a phone number where you can be reached. the clock’s manufacturer & stock number. a description of the OBVIOUS damage noted and thus your reason for refusal. IF YOU HAVE ANY QUESTIONS REGARDING OUR SALES, SHIPPING, AND RETURN POLICY, PLEASE EMAIL THEM TO sales@classic-antique-clocks.com. By using this website, classic-antique-clocks.com, you agree to be bound by the terms outlined above, regarding shipping and returns. Classic Clocks Etc. Ltd. reserves the right to change or update information and/or prices at any time. Although we work very hard to avoid errors in any information or pricing, we reserve the right to correct errors and cannot honor pricing errors in our product listings at classic-antique-clocks.com. Since we sell these clocks at our bricks & mortar store, we are notified promptly by the manufacturers of any price increases and will make all efforts possible to replicate that information on this site, as soon as is possible. By using this site, you agree to be bound by any such revisions and you agree to these terms of use.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.