Small Appliance Services
All-Star Appliance RepairFind BBB Accredited Businesses in Small Appliance Services.
Reviews
6 Customer Reviews
Review from Alfred P
1 star10/08/2024
My refrigerator still leaks after new parts were installed. After many calls/texts, I luckily got a hold on him and we set up an appt date for him to come out... but he didn't show up and there wasn't any explanation- that would have been the 4th appt. He told me on the third appt, after he installed the second part, to ensure to contact him if it is still leaking and I did. I monitored the leaks daily and he did respond to my notes concerning this...but he still did not follow through. However, I even gave him a 5 star review after the first appt in which he greatly appreciated.Review from donald m
1 star04/19/2024
Eric came out and fixed the problem within a hour. Four days later the same problem came back. I called at least ten times and he finally answered. he informed me he was working and would call me right back. he never did. After two weeks of calling and texting him i have heard NOTHING. His reviews that appear on goggle when you type ALL STAR APPLIANCE are all great. this business should be investigated.
All-Star Appliance Repair Response
04/23/2024
******, I'm not sure what happened here fee free to call or text us again. This doesn't give me your contact info. But we will be glad to come back or issue a refund. Sorry about this experience not like us at all.Review from Diane G
1 star04/10/2024
Not going to discuss the first job but did agree to give a second chance as his price is low. Called on Monday to schedule he offered Wednesday 1-5 I agreed well today is Wednesday, I needed to be back at hospital with sick baby. I waited reached out at 3pm was told he was working as fast as he could 5pm came no call no show 6:10 call paled no answer text no answer 7 pm calls made got a text saying to text I texted still no response. I could have called another company. spent my one day off sitting and waiting. This guy is a single person taking on too much work and not able to meet the demands.Review from Michael C
2 stars03/18/2024
We called them for two jobs. The first went fine. As for the second, they came in to do the estimate, then stopped returning calls/texts.Review from Linda C
1 star08/15/2023
Eric is a swindler for sure as stated in some of the previous posts. He’s cordial and accommodating until you give him the money. He tells you he’ll be back to do the job and that’s when the disappearing act begins and communication starts to fail. He has an answer for everything and lacks professionalism and honesty. I would never call him for anything again.All-Star Appliance Repair Response
08/18/2023
I'm not sure why ***** Wrote this review. Her oven was fixed and still is working just fine. She never expressed any of these concerns. Never disappeared. Completed the job. So I'm not sure what is going on with this review. Only issue was getting a receipt which she has confirmed she received.Review from Damion T
5 stars01/26/2023
I used this company twice through my home warranty plan. Both times the same person came out and repaired my washing machine to my satisfaction. During the last visit, I have to say that he went out of his way to ensure I was satisfied with my repair. Although, there was a brief delay in getting back in touch with him after waiting on him to get the part he needed, he completed my installation to my complete satisfaction. I have no had any further problems with my washing machine leaking water after his service repair.
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