Reviews

Dr. Pazoki DDS, MD and receptionist are lacking when it comes to customer service or “bedside manner”. When taking my adolescent son to this practice to have his permanent teeth removed, I was berated by the doctor and staff that I didn’t fill out their waiver forms promptly. The delay in me completing the aforementioned form was due to questions pertaining to the teeth extractions that were being preformed on my son. I was told that I should have asked questions pertaining to the form during my consultation; however they don’t present you with this consent waiver until prior to the procedure. Ultimately, I was provided with the ultimatum “do I want my son treated or not!” Keep in mind this ultimatum was provided to me after this practice took my money, charged my insurance, had my son attached to blood pressure monitoring and they had already administered nitrous oxide and local anesthesia. So honestly at that point I had no choice but to finish the treatment plan. At no time does this dentist take them time out to accurately and calmly discuss his practices liability waivers and when you ask questions you are then treated as an annoyance when you are only trying to protect the rights of your child. No one should feel belittled, especially a parent for trying to get a complete understanding of medical treatment being performed on their child. I would not recommend or advocate for this practice to work with children in the future. If you are an adult go with the understanding that you will have to advocate for yourself. However, as a parent please understand that they don’t take the time out to make accommodations for pediatric care or explaining in full detail the side effect’s of procedure to parental guardians. Make sure you read this offices fine print and be prepared to be belittled for asking questions.