Reviews
68 Customer Reviews
Review from William C
5 stars02/10/2025
The inspection was thorough, and the report was returned quickly. Great service!
LodeStar Inspection Services Response
02/12/2025
Thank you, Mr. C*****, for taking the time to share feedback with us about your experience with Ian on your home inspection! We appreciate your confidence in us and are thrilled that your experience was so great. Best wishes in your new home! Please feel free to contact us after you move in if you've got any questions about how your new home operates!Review from Garrett W
5 stars02/09/2025
Scott was extremely thorough and took the time to go over everything he found in great detail. He may have actually saved us from a money pit. I will certainly be using LodeStar for my future inspections.LodeStar Inspection Services Response
02/12/2025
Thank you, Garrett, for taking the time to share feedback about your experience with Scott on your home inspection! We are so happy that you gained the information you needed to make an educated decision about how to move forward with this home. We look forward to seeing you later this week at your next inspection! We appreciate your confidence and hope this one makes the cut!Review from Wendy R
5 stars01/29/2025
I was very pleased with my experience. My inspector, Ian was timely, knowledgeable and extremely respectful.LodeStar Inspection Services Response
01/30/2025
Thank you so much, Wendy, for taking the time to share feedback with us about your positive inspection experience with Ian. Please contact us if you have any questions about the home or report now or in the future. We appreciate your confidence and wish you all the best however you proceed with this home!Review from Mark V
5 stars11/29/2024
LodeStar employees are very knowledgeable and very responsive. I always receive a quick response for an inspection request. My customers are always pleased with the inspectors knowledge and thorough inspection.LodeStar Inspection Services Response
12/08/2024
Thank you so much, Mark, for taking the time to leave us feedback about your positive experiences with our team over the years. We really enjoy working with you and appreciate your advocacy for your clients. You always prepare your clients and ensure that they are clear on our findings and that they feel comfortable with the inspections they have. Thank you for all you do!Review from Akinlolu O
5 stars11/23/2024
Fantastic company! The inspector was great in how he explained the inspection, what he was looking for, what was a good outcome vs a not so great outcome and solutions! All were greatly appreciated, Ian was the best and I trust his findings.LodeStar Inspection Services Response
12/08/2024
Wow, Akinlolu, thank you so much for taking the time to share feedback about your great experience with Ian! I'm sure other folks looking for an inspector will appreciate your input, as well. We appreciate having the opportunity to work with you and wish you all the best in your new home!Review from Scott B
5 stars11/20/2024
Excellent service on all fronts -- The LodeStar team went above and beyond to provide concierge level service and to cater to my unique scheduling and inspection needs for a new construction home. The inspector, Derick, was excellent knowledgeable, provided a top-notch home inspection, a very thorough, and very detailed report, and educated me in the process. He caught things that both I, and the county inspector missed. I will definitely use them again. I will highly recommend LodeStar to anyone in need of a top-notch, honest, and customer-first home inspection!LodeStar Inspection Services Response
12/08/2024
Wow, Scott, thank you for taking the time to leave such valuable feedback about your all-around positive experience with Derick and Jennifer! It's so impressive that you chose to have an independent inspection done on your new construction home in the pre-drywall phase - so many people don't realize that the scope of the county inspectors is so limited. Kudos to you! We are excited for you and your new home and really appreciate you taking the time to share what you found to be so useful about your time working with our whole team. Thank you!!!Review from Steven S
5 stars11/05/2024
The inspection was thorough, and detailed. The inspector, Derick, was great and very helpful.LodeStar Inspection Services Response
11/25/2024
Thank you so much, Steven, for taking the time to share feedback about your experience with Derick! We are so happy that you got everything you needed to move confidently forward! Best wishes in your new home!Review from Robyn P
5 stars10/21/2024
Customer Service is top notch, and Inspector John was wonderful with my first time homebuyers. As usual, Lodestar provided us with a top notch, seamless inspection!LodeStar Inspection Services Response
10/23/2024
Aw, Robyn, thank you so much for taking the time to leave your feedback with us about your experience with John with your first time home buyers! We are thrilled that he was able to provide them with the information they needed to move confidently forward - and really appreciate you sharing our information with your clients. Thank you!Review from Steve G
5 stars10/18/2024
A very thorough and professional inspection, I would not hesitate to use again.LodeStar Inspection Services Response
10/23/2024
Thank you so much, Steve, for taking the time to leave us feedback about your experience with our team! We appreciate it and are thrilled that the inspection left you feeling able to move confidently forward!Review from Guy G
5 stars10/14/2024
Extremely professional high quality very knowledgeable inspector who provided great attention to detailLodeStar Inspection Services Response
10/23/2024
Thank you so much for taking the time to share your feedback, Guy! We are thrilled that Ian's attention to detail and commitment to continuous training and education made the inspection valuable for your clients. Thank you for referring us!
Customer Review Rating
Average of 68 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.