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Business Profile

Used Car Dealers

Motorcars Of Gaithersburrg

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

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1 Customer Reviews

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  • Review from Am C

    1 star

    11/26/2024

    BUYER BEWARE! These guys are total scammers. I cant stress enough for you to stay away. They sold me an SUV and said how good it was and how it was all checked out, it ran great, etc. I test drove it and at the time everything seemed ok. I purchased a warranty plan that was supposed to cover all the major issues which ended up being total garbage and barely covered anything. Once I got it back home after a couple weeks the check engine light comes on and I take it in to get checked out thinking the warranty will cover the issues. Nope, not at all. Had major issues with it, over $5k worth. I took it back to them and told them I wanted to return it. Of course they said they couldnt do that. They offered to trade it back into them for another one of their pieces of c*** for a 25% restocking fee. Yeah I dont think so. So I ended up taking it back to get them to fix it and still had to pay more money than I should have, but they still never fixed the main issue. They were constantly asking for more money to fix the problem and I had to keep saying 'no' that they sold me a piece of junk and needed to fix it. I never got it to pass inspection/emissions and it would have taken more money out of pocket with them and their shop to get it fixed. There was no guarantee they were ever going to fix it properly. I ended up having to trade it in on another vehicle and I lost thousands. Long story short, they sell you cars that come from auction with a ton of problems. They dont fix them and they sell them to you promising you that everything is great; everything that you want to hear. They are complete scammers. Save yourself the huge headache, nightmare and financial burden. I should have done more research, but live and learn.

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