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          Business Profile

          General Contractor

          Rave Contracting

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in General Contractor.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/11/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I am not from the area I moved to Maryland for work. I purchased my dream home with a 203K loan and hired Rave Contracting to be the general contractor to oversee the renovation. Mr. Phillips was referred to me through my realtor's friend, whom I trusted. Everything was going well with the renovation until Mr. Phillips (owner of Rave Contracting) hired a tree service company for the landscaping project. The tree service company did VERY poor work, that damaged my property. They destroyed the ground grading by displacing dirt and created craters and holes with their equipment, now when it rains I have large pools of water in my yard. They removed 10 additional trees that were not marked for removal, they left debris everywhere, disconnected my fence gates and left them, and pulled down cable wires attached to my house causing me to loss 2 days of work (I work from home). Mr. Phillips originally said he was going to replace 5 trees and fix the grading problem. That was over a month and half ago. I have not been contacted by Mr. Phillips since, he received full payment for the work. I have tried to reach Mr. Phillips for over a month now; I left voice, text and email messages several times. He is completely ghosting me! Mr. Phillips was paid $23,000 for the landscaping project and he has NOT returned any of my messages. I paid $8,000 to fix what his subcontract did in order to make my property safe. It is not right what they did and how Mr. Phillips is ignoring my request for restitution. I have to pay twice. I just would like for Mr. Phillips to give back the money I paid to fix his subcontractor mess.

            Business response

            11/04/2022

            Business Response /* (1000, 5, 2022/10/17) */ Good morning, Lisa ****, I have read the complaint and will need a week or two to get my paperwork together, I will be providing you with additional information on this matter by 10/28/2022. thank you

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 17

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          Hampstead, MD 21074-2425

          (410) 259-0541

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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