Reviews
8 Customer Reviews
Review from Lauri L
5 stars10/21/2024
Mr James M******* has helped me by reroofing my house on two occasions. Twenty two years ago, he single handedly replaced my roof. It lasted without a problem until recently when I noticed a small leak after a rainstorm. I called him again he came right over to assess my roof. Again, I found him to be very professional, honest, and enthusiastic about the great and well researched products he recommends. He was kind and caring towards his crew, who worked well together. Under Mr M*******’s supervision, they completed the whole project in one day. Then they cleaned up perfectly, even blowing all of the leaves off my deck! This time he also returned and replaced my gutters and downspouts. Everything was done at a very reasonable price, and it all looks beautiful! I highly recommend Mr James M******* and his company to anyone who needs his or her roof repaired or replaced!
Marshall's Contracting Company Response
10/22/2024
Dear, Mrs. L******** Thank you for choosing us to replace your roof and gutters. It was an honor to work for you again. We are happy when out our customers take the time to comment. Repeat customers are the best. I appreciate your business! Sincerely, James M*******Review from JEFFERY J
5 stars08/30/2024
Marshall contracting recentlly replaced the roof on my home. Jim M******* spent significant time with me and answered all my questions about the roofing process. He is personnable and easy to work with. He was competatively priced and responded in a timely manner during the entire process. He spent the day of the roof replacement at my home answering questions, and ensured the job met his (and my) high quality standards. I am completely satisified with the project,Marshall's Contracting Company Response
09/06/2024
Thank you, Mr. J******. It is my pleasure to have a customer like you that appreciates attention to We love our customers and the job of providing long lasting protection and value. We try to do every home as if it were our own. Thanks for confirming that we care and do our best to satisfy our customers. Best regards, JimReview from Jack M
5 stars08/26/2024
Jim M******* did an excellent job on my fire damaged roof. He tarp up the whole roof so no water would get in and talked with the insurance agent on the damage and what needs to be repaired. He is very honest and will give you a fair price. I highly recommend Marshall's Roofing Contractors. You will have no worries.Marshall's Contracting Company Response
08/27/2024
Thank you, Mr. Michels I appreciate your kind review. It was my pleasure to provide a timely response to your urgent needs, by tarping the roof to prevent further damage. It was also very surprising to learn from you that we had originally installed your original roof in 2011. We are always available to provide you with support on anything related to the roof in the years to come. Best regards, Jim M.Review from Garvin C
5 stars02/17/2024
James provided service for repairing a vertical downspout that fell (3 stories high). The cost was reasonable. I ended up helping him some because my property had a very odd slope, but he was courteous and helped me put back the items from my garage that were used to help balance everything. He also helped secure 2 additional nearby downspouts that were not in the original service request, which was nice. I had a very positive experience. A few years ago, Marshall's Roofing also did my roof. The roof still looks great and has had no issues.Marshall's Contracting Company Response
02/20/2024
Hello Mr. C***, It was my pleasure to work with you and your family providing same day service. And I enjoyed your help with the height and slope of the ground, providing some boards for leveling the ladders. And assisting by holding my ladder steady, as the height was a factor. It was a pleasure working with you previously installing a new roof. My customers feel like family when I can provide services that meets their needs. Thank you very much.. JimReview from Elizabeth B
5 stars06/02/2023
We highly recommend Jim M******* and his team of roofers. Jim came to our house about 18 months ago when we thought we needed a new roof. After he inspected it he told us we really only needed to patch it and it would last for another year or so. Then he patched it for a very small amount of money. We were so impressed with his honesty that we called him back to do the install this month! The materials he uses are top notch and he and his team did a beautifully professional job. They worked like a well-oiled machine and finished in one day. They also cleaned up to an immaculate level. Everything from start to finish was very professional and affordable. We are so pleased with our new roof!! Thank you so much Jim!Marshall's Contracting Company Response
06/06/2023
Dear Mrs. B..... , We are very thankful that you are satisfied and have taken the time to leave this review!
It was an honor to meet and become familiar with you and your family during the process of working together. And, we feel our services provide security and generational protection over many years due to workmanship and material application. My family name is reflected in the workmanship of my services offered to the public. My father was a humble painting contractor, Paul C. M*******. He was a fair and honest man, well remembered by lifelong customers. Now, having over a 40-year record of services myself, I would like to think it honors my Dad. So, thank you for choosing our services. Sincerely, Jim M.
Review from Christopher M
5 stars10/07/2022
Jim fixed our roof years ago when we had some damage from animals. When we asked for an estimate to replace the whole roof, he was honest enough to tell us our roof still had a few years left in it rather than just trying to get our money. I made sure to keep his contact info for when we were ready for a new roof. A few years later, we called him to come put on the new roof. His team was conscientious and cleaned up well. The new roof looks great! Jim is proud to do good work and explain it. He doesn't just do the bare minimum, but goes the extra mile on even the smallest details. I highly recommend Marshall's!Marshall's Contracting Company Response
10/10/2022
Thank you so much for sharing your experience. We do pride ourselves in doing the best possible job for every customer.
Your appreciation puts a smile on our faces. Be blessed!
Review from Franke Z
5 stars09/11/2022
I am so very pleased with the job Marshall's Roofing & Contracting did in replacing the roof on my house. The first company that looked at my roof was one of those "storm chasers" company and proposed things that I felt were unethical and maybe even dishonest. Marshall roofing is the complete opposite of that company. Jim M******, the owner, is honest and very thorough. He was meticulous - making sure I understood everything he was planning to do. He used a premium roofing system and the workmanship was of the highest quality. His crew was hard-working and they even completed the job in one day (even on a very hot day!) My wife is really particular about her flowers and they protected them very well. The clean-up was impeccable with very little debris found in the weeks that followed. I highly recommend Marshall's Roofing and Contracting for your roofing needs.Marshall's Contracting Company Response
09/13/2022
Hi Franke, thanks so much for taking the time to leave such an honest and lengthy review. Marshall's Roofing & Contracting really appreciates you taking the time to share your experience with us. We count ourselves lucky to have customers like you!Review from JO L
5 stars06/12/2022
Without a doubt, I can highly recommend Marshall's Roofing! Jim M******* was the only roofer that agreed to come to our home to help with a leaking skylight. No one else wanted to get involved because another company installed it. Jim was a lifesaver. He was on time, conscientious, and hard-working. He took pictures of my problem skylight and clearly explained my options before he did any work. While on my roof, he fixed my leaking skylight and prevented issues with 3 other skylights we have. While up there, he even offered to clean them off (since they are hard to access, and he was already there--how nice!). Jim was honest and helped us out of a tough situation. Afterward, he showed us pictures of the corrected issues. He did not make much money on our job, but he treated us like we were as important as his biggest account. Based on my interaction with him, I can confidently recommend Marshall's as a roofing company.Marshall's Contracting Company Response
06/14/2022
Marshall's Roofing & Contracting can't thank Jo L. enough for taking the time to write us a review. It lets us know we are on the right track and truly means a lot to us!
Customer Review Rating
Average of 8 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.