Reviews

I had a home inspection done pre drywall and post drywall. The items that were listed as problematic were not addressed. Two years in and I don't have hot water in one bathroom shower, wall oven was delivered in March 2023 and still not hooked up, cracked bathroom tiles, uneven painted ceiling colors in living room, gouges throughout trim that were roughly painted over, warranty company has not covered or addressed one thing. ******** company to work with...... I reported cracks in driveway and 3 season porch, and am afraid foundation will crack as well. Shutters are completely big off and neighbor said they reported it to building manager. No help, not one item has been addressed, problems not mitigated and plan to geo to small claims court to have all expenses refunded. Horror stories from neighbors about mold, leaking ceilings, poor construction, ..... buyer beware

Beware of this builder!We had them build a home for us in ********** Pa at ********** over 55 community. I wish we had investigated them better. We would have used someone else. They are in our opinion the worst builder in this community as other neighbors have said as well. Numerous serious problems including plumbing leaks, faulty Sheetrock installation problems flooring problems that was installed over plastic that you can hear crunching with each step. Worst of all is the improper grading of our yard that floods my rear corner of my house with water 2-4 deep after a rain. They do not respond to requests to make repairs to remedy the issues or return text messages, emails or phone calls. After 8 months of being ignored we are hiring a lawyer to try to recover from this nightmare. Save yourself, do not hire this builder!!!

I purchased my home with DRB in 2021. Throughout my time of living here, we as a community have experienced a terrible business relationship with them. We were promised a walking trail around the neighborhood (as stated within our ***) and that is no longer an option. Other things that were also marketed to us (whether on their website for the community or the *** found online) were a dog park, a park for children, a noise wall made out of masonry and NOT wood, and a community center that was supposed to be done in 2021 (as you see its now 2024). Another frustrating thing that I've seen consistently is once we close on our homes, shortly after they would have ******* come in and ***** into our newly laid grass to run cables. Why didn't they schedule them to come before putting the grass down? So many of us have tried to get DRB and ******* to take accountability in repairing our lawns and all they do is point fingers. I would NOT recommend purchasing from DRB in the future.

*************** Builder deseve 0 stars. I purchased a brand new home with *************** Builder in September 2023. They have been an absolute nightmare to deal with. As a teacher and a single parent, I do not have money to waste. There have been so many issues I don't even know where to start. I do not regret buying a home. I do regret purchasing a DRB home. The quality and craftsmanship of these homes are horrible. Buyers beware. It's a shame we can not post pictures because the pictures alone would speak volumes. The garage door would not lift upon moving in.The water pump went out I was without water for 2 days.The dishwasher had insulation falling out.My door and shutter are not painted the correct color! (This is still an ongoing battle)Roofing is not flushed against the water drainage system. ( They refuse to address the issue) The light fixture was secured improperly.The door handle falling off.The ceiling is peeling in the Kitchen. Dead landscaping was reported before moving in. They stated that they would replace it but never did.There has been a ton of floor buckling. At that point, I had to buy a rubber mallet and watch a ******* video to figure it out independently. The contractor and the warranty managers do not want to be bothered by the poor craftsmanship errors that they create.

Let me begin this review by stating that if I could give zero stars to the DRB Group on this review I would! I purchased a DRB Group Townhouse in May 2022. The other day I turned on our air conditioning for the first time this season and it did not work. I called out the company that installed the unit in 2022. Their name is *************. ************* came out this past Tuesday and Wednesday and investigated the situation. At the end of the day they told me there is a leak somewhere in the wall between the ground level and the top of the attic. They say that a contractor probably inserted a nail that went through the copper pipe. But they have no idea where the leak is. They said we would have to cut out all the sheet rock from the ground up to the attic in order to find the leak. Upon hearing this, I immediately called the man that was our warranty guy when we purchased the unit. His name is *****************************. I left ****** a detailed message with my name and phone number twice. I explained that we were hoping they could give us some sort of financial assistance and get the ** fixed since our unit is only 22 months old.After one week of not returning my call and not answering emails from ************* ***************************** says theyre not going do a thing and he says Im threatening him. The nerve, arrogance and audacity of him to say Im threatening him when Im the one that bought a new townhouse 23 months ago and I dont have any air-conditioning. I would read my review carefully folks and I would never never advise you to do any business with DRB homes, especially in ********** and especially with this Warranty manager, ***************************** and his boss. We are going to attempt to call the president of DRB group and explain the situation. But again there are so many good builders out there. You dont need to settle for a bad one like DRB group. Do you homework, spend the money you need to go with a really good builder and skip DRB group. Do not buy your home from them ever..

I reached out and the lady mentioned she sent over my info to someone that handles concerns for the bad roof install the builders had done and I have still yet to hear back!!! My ridge vent came off and was causing leakage, now my other one is starting to come off!! Has nobody sued yet? This is ridiculous! If you did bad work then you need to fix it! I'm not sure why they did almost everything wrong in this neighborhood, not to mention the drainage problem! I need some type of resolution because doing poor work and then want to ignore people/not call people back is how you create a bigger issue!

Bad craftsmanship. My house was bought in 2017. Nothing that I have bought seems to be covered under warranty since I bought my house. The floor in my kitchen has a buckle in it. That has existed ever since the house was constructed. Prior to our move into the residence, this was reported. I was informed that it was because the wood would contract and expand. In this case, it was because the basement's beam was installed with the wrong size. The water heater's part has been replaced, the stove has had two malfunctions, the electrical panel's fuses need to be changed, and to top it all off, there appears to be water damage coming from the roof that is causing the ceiling to collapse.

Horrible experience overall. If I could give them a negative 10 I would. It started out to be a great experience until they withdrew money from my account and told me they didn't. I provided them with screenshots and they still said they didn't. My bank informed me that I needed to contact an attorney if they kept denying that they did and then all of a sudden they said they did have my funds! The next horrible experience was when my financing fell through and I have my letter stating this. I called the main office and the receptionist told me that someone would contact me and I have yet to be contacted. My so-called salesperson said they were working on getting my earnest money back and now I have yet to hear from them! At this point, I have to take other action because I still haven't heard from anyone, my salesperson texted me one night and went off on me because I contacted the company and now I haven't heard from them. There are nothing but unprofessional people working for this company and they need to be shut down!

If I could, I would give Dan Ryan Builders ZERO STARS. My home was built new, and I had inspections pre-dry wall, before moving in, and again at one year. Each time, there was something that needed to be done that wasn't done correctly. Now 4 years after moving into my home, I have cracks in the foundation on 2 sides, and their builder warranty partner says it is not their issue and the cracks are not structural damage. How in the hell ARE CRACKS IN THE FOUNDATION NOT CONSIDERED STRUCTURAL? My entire community has had MAJOR issues, and DRB has just not been responsive to shoddy work! If I could do it over, I would NOT buy from Dan Ryan Builders, DRB, or whatever else they rebrand themselves down the line.

Dan Ryan Homes are garbage a HUGE waste of money, money that could have been put into a nice new home without all the issues that they will NOT come back and fix. Our HVAC unit is 6 yrs old and it looks like it's 30 yrs old said repair guy's. I have called and emailed and no one has gotten back to me. Dan Ryan Homes Sheridan Estates Harpers Ferry WV. SUCK do NOT waste your money REPEAT DON'T waste your hard earned money Cracks,Nail pop's leaking windows and insulation not installed at all in garage/Family room/kitchen areas causing condensation leaking through ceiling and wall, they have come out 3 times and it's still not fixed and can't get them to even return my phone calls or emails Donna R*****