Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Fitness Center

Orange Circuit Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

5 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Jane K

    1 star

    03/06/2024

    The Auburn gym ripped me off. They charge an extra $170. Over the course of the last 3 months. Called it enhancement fees. I sent certified letter to quit gym and a refund of the $170, it was picked up and ignored. Not only ignored but they took out another $35. on the 4th and closed for good on the 5th. They stole and should not be allowed to enjoy it.
  • Review from Doug G

    1 star

    07/03/2023

    DO NOT GIVE THIS GYM ANY FINANCIAL INFORMATION!!!! They will randomly charge fees to your account without any authorization and continue to charge you after you cancel your membership. I joined this when it was Planet Fitness in 2016 at $10/month. I have no idea what plan they put me under with this managementthe fees just keep piling up. I have never signed a contract with these people. For example; from 5/10/2023 - 7/03/2023 (only about a month and one half) I was charged: 5/10- $49.99, 5/15- $30.00, 5/30- $30.00, 6/12-$30, 6/26- $30.00, 7/3-$49.99. THATS $219.98 FOR LESS THAN 2 MONTHS!!!! I dont see that membership option on their website. And, I dont even go there anymore. I have quit but still am getting billed. Ive had to resort to contacting the fraud department of my financial institution to get this resolved. Its like the Hotel CaliforniaYou can check in, but you can never leave. There are much better options out there that wont scam you.
  • Review from Audrey S

    1 star

    05/11/2023

    This gym is aweful!!!! I give it a zero. They just steal your money whenever they feel like it, they dont pay their bills or upkeep the facility. No one answers the phones or any emails that you send. The roof leaks and there are buckets of water on the floor to catch the rain. Also no hand soap or paper towels in the bathrooms. Up keep ** absolutely filthy and half the equipment is faulty. How this place is even operating and why anyone would even want to go there is beyond me. I loved this gym when it was Planet Fitness but since it became orange circut everything just when downhill for the worst.
  • Review from Dan P

    1 star

    03/16/2023

    I started going to this gym in January 2020 the only reason I went was because it was **** biweekly rate and it was like less than five minute from my house. however thing have got worse. there use to be someone to greet when you walked in and helped you with questions, or to help you book appointments or whatever you needed. now there no one. there some random guy that opens the doors at 5am. he said he doesnt even work there thats sketchy. when it rains or has a storm there are buckets to catch the water on the floor. you have to change your shoes which is dumb or the guy that doesnt work there will yell at you. the payment is now ***** every two weeks and dont forget about the make up fees which are ***** dollar which feels like every month. so your paying a 100 dollars a month to go to this gym. DONT DO IT NOT WORTH IT. Now I cant cancel my membership cause no one answers the phone at both locations and tried to send a mail in request it got sent back because the address was not a valid address
  • Review from Judd W

    1 star

    01/06/2023

    I signed up w Planet Fitness like 9 years ago. Orange Circuit took over and I guess my membership transferred to OCF. Planet fitness was $10 a month.I noticed -OCF charging me 13.50thats fine. But the more I looked at my bank statement..they were charging me $49.99 monthly fees20 here.29 there. Almost $600 last year. I called and canceled and he gave me an email address to request refund from over charges. I was charged again today. Tried calling.no answer. Tried calling another location..no answer. Emails do not get delivered. Sad I have to close my checking account to take care of this.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.