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Business Profile

Retail Stores

Sea Bags, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Stores.

Visit Website(888) 210-4244
See Hours
Operating Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday11:00 AM - 5:00 PM

About

About This Business

Sea Bags designs and handcrafts tote bags and accessories from recycled sails that have sailed around the world.

Products and Services

Tote bags, accessories, apparel, home decor

Business Details

BBB File Opened:
12/28/2017
Business Started:
1/1/1999
Business Incorporated:
11/8/2013
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Laura Hnatow, Vice President of Marketing
Beth Greenlaw, CEO
Paul Gori, Vice President of Customer Service
Number of Employees:
175

Additional Contact Information

Customer Contacts
Laura Hnatow, Vice President of Marketing
Beth Greenlaw, CEO
Paul Gori, Vice President of Customer Service
Additional Phone Numbers
Other Phone: (207) 780-0744
Other Phone: (207) 939-3679
Other Phone: (207) 939-5020
Other Phone: (207) 939-5050
Other Phone: (207) 239-2999
Other Phone: (207) 939-3783
Other Phone: (207) 939-7204
Other Phone: (207) 318-9960
Other Phone: (207) 318-7441
Other Phone: (207) 239-9907
Other Phone: (207) 239-5998
Other Phone: (207) 939-1202
Other Phone: (207) 239-5501
Other Phone: (207) 593-8568
Other Phone: (207) 360-2024
Other Phone: (207) 315-6102
Other Phone: (207) 801-9126
Other Phone: (207) 400-4074
Other Phone: (207) 321-8853
Other Phone: (207) 553-0144
Other Phone: (401) 388-8061
Other Phone: (732) 359-6266
Other Phone: (302) 567-2732
Other Phone: (772) 492-3617
Additional Websites
Website 1
Website 2

Additional Information

Refund and Exchange Policy

The business states: 

 

Return Instructions
To return one of our products, the product must have a completed Return or Repair Form. Print and complete the form pertaining to your specific return request by following the applicable link below:
Download RETURN Authorization Form
Download REPAIR Authorization Form
For troubleshooting issues or for help retrieving a Return or Repair Form, please call 888-210-4244 or EMAIL CUSTOMER SERVICE. We reserve the right not to accept any return without a completed Return or Repair form.
Return Rules and Restrictions
Custom Product is non-returnable and non-refundable. If the product is defective we will replace or repair your custom product.
Standard stock product that was purchased directly from Sea Bags is returnable with full credit within 30 days of purchase with a receipt.
Products must be in good condition with hangtags attached.
Returns must have a completed Return or Repair Authorization form.
Shipping and handling costs are non-refundable.
After 5 days, Sale merchandise is available for exchange or store credit only.
Returns for product bought in our store are not eligible for a refund without a receipt.
You can expect refunds within 30 days after we receive the returned product.
Items purchased at a Sea Bags authorized retail shop, department store or specialty catalog may not be returned directly to us and should be taken to the store where your product was purchased.
We do not support returns, reships or credits for items shipped internationally through a third party.
Damaged or defective items
We are tight on quality and do our best to make sure the best quality product goes out. If you receive a damaged or defective item from Seabags.com, please contact us immediately for a replacement. All returns must have a Return Authorization. Please include your name and address in the box. Once we have processed your return, you will receive credit, or a repaired or replacement product.
Credit
You can expect a refund in the same form of payment originally used for the purchase within 30 days of receiving your returned product. Your refund will include the cost of the item, plus any applicable sales tax. Shipping and handling will not be refunded.
You will only be refunded the shipping cost if the return is a result of a manufacturer or shipping error on our part.

Business Categories
Retail Stores, Online Retailer

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