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Business Profile

Veterinarian

Presque Isle Animal Hospital, P.A.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Veterinarian.

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2 Customer Reviews

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  • Review from Melissa L

    1 star

    05/28/2024

    This business doesnt even deserve a star.. ********************* the practice manager should be fired immediately.. we received a letter today from him stating that they will no longer treat our pets.. stated that we habe had numerous occasions our parties had problems with communication which is a false .. we have always kept in touch with the vets on our dog who is suffering from seizures.. we have always called or text when our dog has had an issue.. also ********************* falsely claims we refused taking our dog to the emergency vet when he was having seizures and that is false.. ********************* stated that he made this decision back in February of this discussion and here it is mid May we received this letter.. does this make any sense knowing my dog needs his medicine to stay alive and gives us no warning and a call or anything this was happening.. now we are in a panic bc my dog needs his medicine refilled this week ********************* states we are putting our dog in danger.. but its ok for ********************* just mail a letter and pretty much saying s**** you and your dogs life beware and please dont take your fury family to either Presque Isle Animal Hospitals located in caribou Presque Isle and ******* locations ********************* lies and makes false claims..

    Presque Isle Animal Hospital, P.A. Response

    05/29/2024

    I'm not entertaining all of the claims stated above.  You've already been told previously that we have not restricted you from getting medications for your dog until you establish care elsewhere.  Even though you continue to harass our business, our care of your pet continues.  This is what you should be concerned about instead of spreading hate and discontent.
  • Review from Edward G

    1 star

    12/20/2022

    I double charge! Claim by them that seperate charge is part dematting service which past wasn't nor I gave authorize for second services or explain such service need & they themselves claim they aren't license groomers and reason I brought ******************** to them because needed sedated to remove mats which I done in 2021... I didn't get see my bill until after I payed... No apologies or offer refund just simple blame me not have animal groom more often when animal fights be groom by *******, clawing ect... I came back because I happy last time but this time I felt rob my $ and lack communication what being done to my animal.

    Presque Isle Animal Hospital, P.A. Response

    12/20/2022

    You requested your cat to have his mats removed. We attempted a simple hygenic grooming as it's easier on your pet. Once that was unsuccessful we sedated ******** and then started again. He was so heavily matted that we were not able to simply cut the mats out. We had to shave a large portion of his body. This required a separate procedure and you were charged accordingly. It has been 23 months since he was last groomed and he was heavily matted. Taking your anger out on us when he should have been brushed and groomed more frequently, is a failure on your part as his owner. We are a veterinary hospital and not a groomer, so you are paying highly trained individuals to shave your cat under sedation. You were charged appropriately.

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