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          Business Profile

          Rubber Footwear

          Cloudsharks

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Rubber Footwear.

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          23 Customer Reviews

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          • Nancy C

            12/08/2024

            Ordered pair of these for grandsons birthday in *********. Never received them and never received refund after several emails. This is a scam

          • April C

            11/25/2024

            Placed an order in August and NEVER received it. Multiple attempts to contact the company with NO response. It looks like they changed their URL.

          • Evan V

            09/24/2024

            I ordered a pair of slides with express shipping over a month ago, and have not received a word back on where my package is. I have emailed 4 times and haven't recieved a single response.

          • Brandy M

            09/20/2024

            I wish I could choose zero stars! What a scam! I spent $59.28 on 8/3/24 and waited 10 days to contact them although their website says 3-5 day shipping. I had to send 2 messages to get a reply and was told it was warehouse issues and my order would be shipped in a week. I have messages them 3 times since then asking for my money back with no response. My son was so excited about getting these, only to be let down. What a shame to do this to people.

          • Britney R

            09/19/2024

            Ordered 2 months ago, have not recieved my order or my money back and no one will respond to emails or on social media. At this point I want my money back but can't.

          • Whitney M

            08/27/2024

            I ordered for my son for his birthday. I paid for express and its been 13 days and they still havent shipped. There is no costumer service number and I have been trying to get ahold of them via email for 3 days! Literally dont waste your time or money!

          • Emily S

            08/12/2024

            I ordered cloud sharks 5/18/24 and its August right now and I still havent received my order. They email back saying something about the order being held up in costumes. Its quite unbelievable and extremely frustrating.

          • Tuere N

            07/27/2024

            Ordered on 7/11/2024 and my product has not shipped. There isnt a phone number to call and no one responds to emails. I cannot get a refund and I do not have my shoes. This seems illegal!

          • Teresa C

            07/09/2024

            This is my second time placing an order with cloudsharks. The first time was a year ago, service and delivery was fast. I ordered a month in advance rhis time for a trip and still have not received the cloudsharks, updated tracking information or a refund which has been requested. No one will respond to my emails and I spent over $120.00.

          • Carla B

            07/01/2024

            I ordered their sandals on May 12th for my granddaughter's birthday. It is now July 1st and they have not arrived. I have emailed their support address several times and got the same message each time - that they moved their warehouse and there were some changes in internal operations.....blah, blah, blah. Finally on June 24th, they emailed me that the order was on its way. When I checked the tracking number (a foreign company) it only states that the order was ready. I have not yet started the process to attempt to get a refund.

          Customer Review Rating

          1.17/5

          Average of 23 Customer Reviews

          Contact Information

          1431 Washington Blvd

          Detroit, MI 48226

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Years in Business: 2

          Customer Reviews are not used in the calculation of BBB Rating

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