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          Business Profile

          Motorcycle Dealers

          Full Throttle Motorsports, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Motorcycle Dealers.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            This "Company" has had my *** for going on 10 months now. I dropped it off march of 24 They have been unable to fix the issues with it so "Full Throttle" sourced it to a 3rd party. I received a call after asking for more money because they found more damage somehow. I paid them $1200. They dropped the ball. They called me in to talk to the **** and "do whatever it takes to make me happy." I showed up to be fed to two sales sharks wanting me to spend over $20k on new vehicles. I offered to buy two used vehicles or one new vehicle in my price range they offered me $8800 in trade in value and when I found something I wanted they said they were no longer interested. I havent heard from them in months. My vehicle is in worse condition then when I originally dropped it off, it has been sitting outside uncovered this whole time. I have been nothing but patient and understanding. I am feeling taken advantage of, and played like a fool. There needs to be awareness and accountability. I had a phone call with ***** ******* where he repeatedly said I was playing a victim and admitted lying to my face about coming in and meeting the *** I want this man held accountable for his terrible conduct and customer service.

          • Initial Complaint

            06/21/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I dropped my sons quad off that I had purchased from them about two months ago due to an issue with it starting. Ive had to call them numerous times to get a response. I told them the quad was only about $2,000 new so I wasnt looking to dump a bunch of money into it. Since then, Ive had to call multiple times to get updates with no consistent answer as to what was wrong. Finally I got a response that a piston collided with the timing chain causing a catastrophic event. Im not even sure how that would have happened and I am not fully convinced they didnt cause more damage during their review. Now every time I call they conveniently are on the other line and do not call back.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          D-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 28

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          9555 Woodlane Dr

          Dimondale, MI 48821-9524

          Get Directions
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          (888) 851-7788

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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