Business Profile
Health Products
Baker's Best Health Products, Inc.Find BBB Accredited Businesses in Health Products.
Reviews
14 Customer Reviews
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Review from Georgiann C
5 stars10/31/2024
10//31/2024 Yesterday, I received an invoice from Bakers Best Health and it is, according to the invoice, a second invoice notice, never having received any communication from them before, EVER! I have never heard of Bakers Best Health, I have never ordered anything from Bakers Best Health, I have never received anything in the mail or online from Bakers Best Health previously and I will not pay Bakers Best Health for a non~existent order. I believe that Bakers Best Health is engaged in a scam that targets the elderly. I would like this company to desist immediately from all contact with me by removing both my name (incorrectly spelled, by the way) and my address and to never communicate with me or anyone in my family again.
Baker's Best Health Products, Inc. Response
11/01/2024
Thank you so much for reaching out to us with your concerns. The BBB is a wonderful forum to help customers and businesses resolve misunderstandings. We feel that there is a misunderstanding here and we have reached out to you directly to discuss this. Please understand that Baker's Best Health Products is a longstanding family business of seniors serving seniors and we have never and would never do any of the things you suggest in your complaint. We understand that you are concerned, and we have reached out to you through email to resolve this matter and to put your fears to rest. In the future, feel free to contact us through our friendly and helpful customer care center. We are here to help.Review from Charles B
1 star05/21/2024
I only order one bottle for pain, with money order, have it to my neighbor, and that's it, then I started getting these bills every month that I owe $64.00, and still keep coming. I never order anything more after I got the first bottle.Baker's Best Health Products, Inc. Response
05/25/2024
Thank you for reaching out to us through the BBB. We do show that you did place an order in October 2023 and asked that it be sent to you on a bill-me basis. We have no record of payment. We have no record of you ever contacting us prior to this. A customer care representative will reach out to you in the coming days via email (to the email address you provided to the BBB) to resolve the issue. You did not provide a telephone number so please watch for the email or call our friendly customer care center at ************** M-F, 9am to 5pm ET, so that we can get this resolved for you. We wish you would have reached out to us months ago; we could have saved you a lot of frustration. We did not know about your issue. Again, we are sorry for any confusion and misunderstanding. This is never our intent. We look forward to talking to you. In the meantime, rest easy, this will all get resolved.Review from Geno H
1 star04/03/2024
This company's practices take advantage of elderly- especially those with dementia. Allowed my relative to order without a credit card or any payment and then started billing after she entered a nursing home. Family knew nothing of this and now we get threatening letters about payment. This company is awful!!! Beware!Baker's Best Health Products, Inc. Response
04/08/2024
“We are so sorry to hear about your relative. Please contact our accommodative and friendly customer care center at 1-800-720-0099 so that we can get this resolved for you. Again, we are sorry for any confusion and misunderstanding. This is never our intent.“ We look forward to helping you.Review from Steve B
2 stars12/27/2023
The product is fine - the fact that they do not notify prior to deducting $$ from your account stinks. I do not like anyone for any reason billing my Checking Account without prior notification. They billed and shipped the same day I had the funds removed from my account 2 days after Christmas so my checking account was dry until I get paid on 3rd so $34.00 overdraft. Talk to them and it is all my fault, my last order was 6 months ago. I will not be using there products again. Beware!Review from Debora T
1 star08/10/2023
They keep sending me a bill please stop I dont oh, anyone any money?Review from Gene D
1 star05/18/2023
I received a card in the mail offering a FREE sample for a pain cream. I sent in the card, and then received two small jars of cream with an invoice for $52.45. I tried the cream on a sensitive spot, and it worsened the problem. I unfortunately gave in, and sent the company a check because I did not have the original documentation that it was supposed to be FREE. Shortly thereafter I received another sample of the same cream with another invoice, but I did not order or ask for another sample. I do not intend to pay for this unsolicited item.Review from Joyce S
1 star03/09/2023
I received a bill in my deceased moms name 5 years after her passing. It was sent to an address she never resided at. Its a demand for payment for products ordered and threats of legal action supposedly sent from their legal department. This company is a scam and seems to prey on the elderly. I will wait for additional information which I doubt will come. I will be sending a complaint to the *************************Review from RJ M
1 star12/19/2022
same experience as other comments. received a bill for a product that was not received and continue to receive late noticesReview from Gary D
1 star09/20/2022
A complete scam.Many months after my elderly mother-in-law died, she received an order from them.No one in our house could have placed this order.It was overpriced Apple Cider Vinegar capsules plus shipping and handling charges. Unless we sent it back to them, we would receive this shipment every other month. There is no mention of reimbursement for our shipping charges. They did not answer their ***** number. Perhaps because we did not sign up and register, the online complaint form was rejected. I will let them figure out now how a deceased women pays them.Review from Lisa G
1 star05/24/2022
Beware of Baker's Best Health Products company! They sent my mother two jars of pain relief cream that she never ordered with an invoice for $47.94. I know for a fact that she didn't order this, because I have been her caregiver for the last 4 months and not only does she consult me before ordering anything but I am the one who places all outgoing mail in the mailbox. When I called the company to inform them of this, I was told they received an offer card from her and would send a copy of it along with a return label. Again I attempted to explain to the lady that my mother didn't order this product, I got the same statement from her. I told her that was ok and to make sure that my mother wouldn't receive any further shipments, to which she agreed to do.This company appears to target the elderly and then overcharge them for products they never ordered.
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