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          Business Profile

          RV parks

          Hillsdale Mobile Village

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in RV parks.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            09/11/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            We moved in 07-23-2016, we paid $21,000.00 + interest for our mobile home. We paid it off around -2023. We still havn't received the title on our home, We have been told that she had to find it because the new owners threw all the titles in an envelope and she had to sort them out, We took her our orginal lease with all the information so she could find it quicker, and she still hadn't produced our title. I left her a message that I could get an attorney to help her find our title. She messaged me back that evening and told me that she found our title but she needed to take it to Secretary of State and get it transfered into the parks name then she could sign it off so we could get it to have it put in our name but she said that she had to make an appointment with Secretary of State. That was at least 3 months ago and we still havn't gotten our title. I don't feel that they have done anything to resolve this problem but rather just giving us the run around. All I want is to get the title for the home I paid for and I want our original lease back.

            Business response

            10/16/2023

            [BBB Transcription via Phone]

            We only had a copy of the title. The official copy of the title will be mailed to the Manager this week. We will reach out to schedule a time for you to pick up the title. 

            Customer response

            10/16/2023

             
            Better Business Bureau:

            I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

            Sincerely,

            *************************

          • Initial Complaint

            04/11/2022

            Complaint Type:
            Billing Issues
            Status:
            Answered
            the city of ********* stopped reading the water meters, the owner had that option to read the meters and turned it down, instead we are charged 90.00 a month, plus 10.00 water/sewer line Maintenace fee, 5.00 account statement fee I was paying 315.00 last august now 471.32

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          2856 W Carleton Rd.

          Hillsdale, MI 49242

          (313) 444-9242

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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