We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Property Management

          Beacon Property Management

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Property Management.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            07/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We purchased our home in late 2022. We were told by the builders there was no hoa, then we receive an $800 bill for *** fees from beacon (postmarked after the due date). So we did have an ***, and we figured we did because *** documents were included at closing and we payed a few hundred dollars then. We were scheduled to have a meeting. Homeowners were sent the wrong information for the meeting and no meeting occurred. Meeting finally happened, *** refused to address any concerns. We later received an additional bill, yet again postmarked after it was said to be due for sewage. They say everyone signed during closing but not one homeowner can find a copy of this document. The bill is $70 per month for sewage. I called immediately requesting information. No response. Left messages, no response. We were scheduled for another meeting on June 29, homeowners never received the info to join and company was inaccessible regarding this. Another meeting was scheduled for today. We received an email this morning it was moved to August 23. Then we received an email threatening if we didnt pay the sewage fees they would turn off our water on June 24th. 1) its July and 2) we pay our water bill to Bartow county. The *** company has been completely unreachable, cannot explain any of the charges, does not manage our neighborhood by enforcing anything. There has been a work order in to replace broken windows since May that has yet to be repaired. Homes have had shoulder high weeds in their yards, there are cars parked everywhere in the roads, basketball goals in the road, no streetlights even installed although we were told theyd be turned on 2 weeks after the first (and only) meeting. They have done nothing but threaten and charge money, but have nothing to offer our community and are completely inaccessible.

          • Initial Complaint

            03/19/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I would like to reopen my earlier complaint. The business has not followed the agreement made to the BBB as previously stated. Documents were provided to resolve an issue, this has not been resolved, the business is non-responsive to me, the business has stopped providing communication to me although it is providing communication to other owners.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          24700 W 12 Mile Rd

          Southfield, MI 48034-1264

          Visit Website
          (248) 799-9151

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.