Reviews

The crew was professional, efficient, and did a high-quality job on our egress window well replacement. I would recommend them.

Hi ******-Thank you so much for your 5-star review! We're thrilled to hear that youre satisfied with the interior drain tile installation. Our team works hard to ensure that our customers receive the best service and quality products, and were so glad it made a difference for you. If you need any further assistance or have more questions in the future, don't hesitate to reach out. We truly appreciate your business!

efficient, highly skilled installation of drain tile and sump system. Great communication before and during the project. Highly recommend

Hi ****-It's always amazing to hear that we have been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to waterproof your beautiful St **** home and the amazing 5 star review!!!

Ed, Brent and their crews did a wonderful job installing drain tile, a new sump pump and finishing with concrete. We are impressed and satisfied with the timely, friendly, and courteous professionalism of their work.

Hi ********* you for your kind words and support. Were grateful to have you as a valued customer. Dont hesitate to reach out if theres anything else we can assist you with.

The teams for both the installation and cement work were very professional and helpful. I would recommend them to future customers.

Hi Janet- Our team enjoys doing what they do because of customers like you I will be sure to share your positive feedback with Scott and your entire Drain tile crew!! Your review just made our day !!! Thank you

Installation team arrived exactly at the time I was given they were very professional and went out of their way to talk to us and show us the steps they were taking so we knew how the system worked, the crew also looked like they enjoyed the job they were doing. After completing the install we were given a full walk through so we knew exactly what to watch for to keep the system running properly. The following day the cement team came to fill in the trench again very friendly and when they were finished again asked if we had any questions. I highly recommend this company and wouldn't hesitate to use them again.

All of us at Standard Water appreciate you business and positive feedback Were so happy your visit at went so smoothly. Thank you for the kind words and stellar 5 star review!!

Standard Water Control along with their stellar employees Todd and Alex were absolute life savers. I had an emergency water issue in the basement and they were able to get someone out there same day on a Friday at 4:30 pm. They explained the issue, the sump pump replacement as well as walked through the house showing me things other contractors could not. They sourced the issue for me after spending a week with other companies that could not confirm the issue. I can't express how grateful I am for their patience, knowledge, efficiency, professionalism and just plain kindness. They are amazing in a crisis situation and were able to give me some reassurance while educating me and providing a little bit of peace of mind. Seriously, I hope to not have emergency water issues again but I will recommend them to every person and client and I have and will use them whenever the opportunity arises. THANK YOU!!!!!!!

Hi ******-Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

Standard Water Control Systems installed a sump pump in July 2024. The work was performed quickly, they kept my home very clean, and everyone that worked on my house was very polite. I gave 4 out of 5 stars, as I felt the communication could have been better - both the communication with me as the customer (e.g., when will people arrive / how long it will take / how many different teams are involved - sump pump, electric, cement) and communication between their own sales reps and their team executing the work. Comments were made from the team on site like "I only get a drawing before I show up. They didn't tell me I need to go under a bathroom." I didn't feel informed about the process and had to call Standard Water 2-3 times to validate times / who was coming to my house and why. While I'm sure this is all very routine work for them, I felt like "the job", and I was not in the loop on next steps. I would have loved a call from a central team member 1-2 days prior to explain "tomorrow at 10am, xx team arrives and they will install the sump pump. This will be loud and about 4-6 hours. You should also get a call from xxx to confirm the electric appointment. They need to install an outlet for your sump pump on day 2 and it should only take 2-3 hours. Then the last team to reach out will be xxx, they will be finishing the job on day 2 with cement. This will take ~2-4 hours."

Hi *****-Thank you for taking the time to share your experience with Standard Water. We strive for a 5 star on every single one of our installs. I am happy to hear your install went so smoothly & I apologize we missed the **** in a few areas on our end, with communication. You review will only help us improve!!  Thank you again :)

I was satisfied with both the sump pump installation and with the follow up buried discharge pipe installation. I would highly recommend them.

Hi ******-Thank you for your continued business and the wonderful review!!! We look forward to many more projects with you and your family

We were very satisfied with the service. Would highly recommend.

Hi *****-Thank you for your kind words and support. Were grateful to have you as a valued customer. Dont hesitate to reach out if theres anything else we can assist you with.