Reviews
2 Customer Reviews
Review from William K
1 star10/18/2023
I wish there were 1/8th points. I purchased a used ****, two motors, Huminbird and Minnkota gear from these clowns in December of 2022. After interactions over the next six months they mailed me a voided copy of the title held by the previous owner. I was left to file for a duplicate title with the ***********. Secondly, they were to repair a part that they had installed improperly for the added kicker motor. They made an attempt, thanks, that failed as soon as I took the boat out again. They failed to give me the "key" to unlock the surge brakes on the trailer, and when that failed, I had to spend nearly $1000 to have it towed and the brakes put back in working order. Upon my run down to ******** to have the trailer looked at, they gave me the "key" and charged me for it. The turnover/in-service I got on using the boat, trailer, Huminbird and Minnkota amounted to a 30 minute run-through in the parking lot and an adios. Sales, they might be good at, but follow-up service was another whole different story. Stay away from these guys if you can.Review from Sar M
1 star10/13/2023
Not only did they sell us a lemon, they also refuse to make it right. We got THREE MONTHS out of our boat that they claimed they "had a mechanic go over". Not only that, their service tech ***** had the audacity to LAUGH at my spouse for multiple things including asking them to make it right. There is absolutely no reason this boat should have crapped out after 3 months, all we did was fish, we didn't go zipping everywhere. The final time we went out, we had our grandkids with us and we almost couldn't get back to shore. They were terrified.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.