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Business Profile

Auto Repairs

Wilson's Auto World, Inc.

Reviews

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1 Customer Reviews

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  • Review from Desiree F

    1 star

    12/11/2024

    DO NOT BRING YOUR CAR HERE, IF YOU CARE ABOUT IT! I brought my classic car in for a hose replacement. When I arrived to retrieve my car, it was parked so the passenger side was up against several other cars. I thought this was bizarre, but brushed off the feeling. It was freezing out and I had no reason to inspect the exterior of the car as they only replaced an engine hose. The next morning, in the light of day, I saw that my front passenger quarter panel had been completely dented in, along with all of the chrome flare. I had not and do not drive this car anywhere but shows and maintenance. I was met with aggression and push back. After I told them that I have video of the car shortly before bringing it in (there was zero damage), they finally agreed to look at their security video. I was then quickly told that only the owner could access it and he had just left. I called the next day and was told that now the owner was sick and they did not want to bother him ( bother him about his business and employees damaging my car?!) about this and they would let me know in a few days. I called again a few days later and the new story was that they were locked out of their security video and working with the company to access it. I called back several times over the next few days and was given a different story every time. I then realized that they were giving me the run around until the video would self delete, which they said happens around 7-10 days after the date of incident. My car was in perfect condition and they knew that they had caused this damage. I was met with aggression, lies and no accountability. I was left to file a hit and run. To this day, I have still not been able to find the OEM parts to repair my car. Do not trust them! Their “low prices” have ended up costing me money and countless hours trying to find replacement parts for my vehicle. This shop has zero integrity and will do whatever they can to hide their damage from site.

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