Self Laundry Service
Poplin, IncFind BBB Accredited Businesses in Self Laundry Service.
Reviews
6 Customer Reviews
Review from Lovely L
1 star08/14/2024
Unethical and illegal business practices. Breaking the AB5 law here in ********** - they currently have a class action lawsuit against them. Dont spend your hard earned money with this company.Review from Liz O
1 star02/05/2024
Got robbed. The company knows all about it. They won't provide the company address to avoid getting served! They are scared crooks who will probably change their name again soon to run from their transgressions.Review from Stacia S
1 star11/18/2023
My name is *************************** and *** only worked for poplin for two day and they closed my account because I forgot to weight the clothes after I washed them. I had any order out of town and I had finished the 6 bags and got them back to the customer at ******* I didnt know what to do so I called customer service for help he was so rude to me. I explained that my baby was sick and I forgot to weigh the items he informs me that there was nothing he could do and that I would have to take the clothes back home and weigh them and come back the next day and ****** was going to change the customer for an extra day but I was done with the clothes the came day. I explained to him that I will leave the clothes at the clients home because I didnt have any money to travel back out of town to deliver these clothes. **** never work with this company again so unprofessionalReview from Theresa H
2 stars08/15/2023
I placed my first order on a Saturday afternoon and it was picked up on Sunday morning. Clean laundry was returned on Monday evening just before 8 PM. The clothes were packed in two bags. I opened the bags and the laundry smelled nice, however, most of the items were damp. I had to put them in my dryer and/or hang them to dry. I contacted the helpdesk and was told through email, that because I had opened the bags that there was nothing they could do except to credit my account $10 for future service. I told them that I will not be using the service again and asked for a partial refund to my credit card. No response. Also, the company name appeared as Poplin, but the charge to my credit card was from Sudshare *********** **. In my experience, this is not a good service and it seems the company has no regard for their customers.Review from Kat O
2 stars04/17/2023
First time I used it, it was good and on time. No notes, no gifts, but the laundry was done. This timeway overdue and I think my laundry is never to be seen again. Customer service isnt at all helpful. We cant get in touch with your Sudster. Sorry. Great idea, crappy execution.Review from Verity G.
1 star11/02/2022
My Sudster (Ree from ****, **) stole my laundry. SudShare customer service refused to do anything about it, did not refund me or compensate me for my lost items, and eventually just ignored my emails. This company is a scam.
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