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          Business Profile

          Towing Company

          Hooked Up Towing & Recovery LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Towing Company.

          Complaints

          Need to file a complaint?

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/27/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This company towed my vehicle out of my parking space at my apartment I want them to return it

            Business response

            07/27/2024

            To Whom it may concern, I have reached out to ***** and he does not live or was towed in the state of ********* where our company is located. He apologized that he wrote review to wrong company and said he would take it down. We also hope this is taken down.

          • Initial Complaint

            11/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            While I was helping my mother in law move some things from her house these people towed my car. Now they won't give me my car or the trailer that was hooked to it. I had every right to be in that parking lot.

            Business response

            11/30/2022

            We are sorry for your frustration as we are only doing a job we are hired to do by the apartment complex. That parking lot is a permit parking only lot you did not have a permit or permission to park there. so therefore you cannot park in the main lot also, you were taking up three parking spots if you were truly there, moving your mother-in-law, you shouldve been parked by the door with your four-way flashers on not in the lower parking lot, also your car was towed at 2 AM. With no one around or near your car For over an hour No one said you couldnt have your car or trailer back but you do need to pay the fees associated with your car being towed pictures and video available 

            thanks 

            management

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 12

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          PO Box 21002

          Minneapolis, MN 55421

          Visit Website
          (612) 913-0702

          Customer Complaints Summary

          9 total complaints in the last 3 years.

          3 complaints closed in the last 12 months.

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