Business Profile
Health and Wellness
Corner Home MedicalFind BBB Accredited Businesses in Health and Wellness.
Reviews
18 Customer Reviews
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Review from Kate S
1 star08/22/2024
I would not recommend this company.I will drive 45 minutes to a different company than drive 20 minutes. I have called every other day trying to order a head gear S sz for 29 days. I have 30 days to try my cpap. The manager of the store refused said that I didnt need a small it wouldnt make a difference. I called customer service on many occasions. They said they get back to me. I havent heard a word. My 30 days is up for trial. Im returning everything and going somewhere else, I also was in the office in the ************ ********* location and heard how rude the person is the manager. Hes very arrogant and treat you like you know nothing and what you say doesnt matter. Ive now realize that several people many in this area do not go to corner medical they go to another facility in another town . Explain everything and wasnt going to give me the brochure and instructions that go with the **** I had to ask for that. I had to ask him about the filters and he did not remember to give them to me when I asked to try a different size of headgear he got very upset and said thats all I got. I had him go up and he came back within seconds not really looking I believe and said nope thats it. Thats what you need. Doesnt matter when you.Review from Cheryl B
1 star05/24/2024
I was trying to get a portable oxygen from them but they attempted to push a big tank on me and they were so rude. They said if I wanted a portable oxygen I would have to complete a special appointment and it would cost me $75 a month. I went with a different company and they were friendly and listened to what I wanted and they got me a portable machine with no special appointment and no extra cost. I will never do business with Corner Home!
Corner Home Medical Response
05/28/2024
******, I have read your comments and apologize for your unhappiness regarding interactions with our company. We do provide portable concentrators without the monthly upgrade fee with a valid prescription. If you have any additional questions regarding the equipment we carry, we will be more than happy to assist, please give us a call *************. We wish you well going forward. RegardsReview from Bonnie T
1 star03/26/2024
Dropped off my CPAP for repairs in November and they've had it till March! First they billed the wrong insurance (after I had already given them the new insurance info) and tried billing me $500! Than finally after months they billed the right insurance. In the mean time they've been billing my insurance company and me for a rental because of their mistake. They never return phone calls over the months and the every time I call back they've told me they would have some one call me back they never do! Worse company ever! The only time they call is to sell you new supplies so they can make money off your insurance company!Corner Home Medical Response
03/28/2024
Our Director of Billing and Compliance, ****, has spoken with ****** and reached a resolution.Review from Jeffrey M
1 star11/02/2023
I am trying to buy a lift chair from Corner Home Medical using insurance. I picked one, and now I havent heard from them for almost 3 weeks. I tried calling their customer service # and nobody picks up. I went back to the store and they lied to me. They said that Corporate hasnt processed it yet. I called my insurance company and they never ad a request to process the sale of a lift chair.Corner Home Medical Response
11/06/2023
Hi Jeff, if you could provide me with a little more information I would be more than happy to look into this for you. I will need your full name, date of birth, what branch location and who you were working with. Generally insurance will only pay for the motor in the chair, not the chair itself. Usually they will reimburse about $200.00. ThanksReview from Chris M
1 star09/21/2023
Don't buy anything from them online. They'll repeatedly call trying to sell you more, then claim they can't remove you from their calling list without you telling them your personal information, because they claim its somehow a HIPAA violation.Corner Home Medical Response
09/25/2023
I have contacted our resupply software company to see why this customer was enrolled into our resupply program. All online sales should not be contacted by our company unless their are issues with dispensing the product they ordered via our website.Corner Home Medical Response
09/25/2023
*****, I apologized for your frustrating experience. I have reviewed your account and don't see that you are subscribed to any resupply service we offer. I have changed your account status to "a do not contact" for the future. If you would like to discuss this further, please contact our Director, ***, at **********************. RegardsReview from James B
1 star09/21/2023
Impossible to work with. I attempted to set up an account with them to provide ongoing medical supplies. Provided all of the requested info regarding insurance, RX etc. They said it all had to be verified before I could place an order. That was the last time I was able to talk with an actual person. Phones are answered with a message to hold for a representative that almost never answers. Going on the second week of waiting now. Today I contacted a different supplier who was able to take care of all my needs with one phone call (an actual person answers). At this point I consider myself lucky that Corner Home Medical was non-responsive. I can't imagine how difficult it would be to contact them for re-ordering supplies on a regular basis.Corner Home Medical Response
09/25/2023
I spoke with ***** today, he has contacted another provider. If he has any issues in the future I did give him my contact info.Review from Dorothy H.
1 star08/15/2023
The Corner Medical has refused to return my calls. Many messages have left and NOT one has been returned. Their service to me has been so terrible.If I could leave a "0" star rating I would.Corner Home Medical Response
08/21/2023
I am sorry for your experience. Recently 2 companies that are similar to CHM went out of business. Our phones have been crazy with their customers calling us to take care of them. I would be more than happy to call you directly if you could please provide a direct phone #.ThanksReview from Sheryleita M
1 star06/26/2023
Going back and forth over my asthma machine with this company that has malfunctioned I can't breatheCorner Home Medical Response
06/27/2023
I would be more than happy to look into this for you, kindly provide your name and date of birth and I will see what I can find out for you.ThanksReview from Cullen H
1 star06/13/2023
I'm a driver for ******* and ww2 veterans and I had to sit and wait about 20 minutes while this driver blocked a spot to pull up and get my client. I saw he was just sitting on the phone and messing with papers.... efffin idiot finally speeds off way to fast for the vehicle he's in especially since he's in a nursing home parking lot..... very crappy driver wish I got the license plate.Corner Home Medical Response
06/14/2023
Thanks for letting us know this. Can you please provide a date, time, and address where this took place? I will be able to pull up this info on our GPS tracking system and most definetly have a conversation with this employee.Thanks *********************Review from Larry D
1 star05/26/2023
Very poor attitudes. To get someone to work with you at the store you have to walk all the way to the back of the store and talk to a person with a frown on their face who never gets up from her chair nor greets you.I will find a different supplier.
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