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          Business Profile

          Auto Accessories

          Chip Your Car

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Auto Accessories.

          Complaints

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          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/19/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought a chip for my **** F-150. It worked great for a month. Now the transmission is acting up and when you get on it. It spits and sputters. I know it's the chip because I can unplug it and it goes back to driving good. Why is it doing this???

            Business response

            10/24/2022

            Hello *****, the chip is only capable of adjusting to air and fuel mixture inside the motor. The transmission has a completely separate computer and shifts based on pressure not a electronic signal. **************** sent you a replacement last week and emailed tracking information. If you have further questions please contact us at **********. 

          • Initial Complaint

            08/30/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Chip your car is a total scam. Their device is literally a blinking light device that does nothing. They will not answer the phone, nor respond to emails or chat request to give money back.

            Business response

            09/10/2022

            Hello *****,

             

            I'm sorry to hear you feel this way but it simply is not true. You are referring to the Nitro obd chip which is a knockoff copy product that people have been fooled into  thinking they are the same thing and we refunded you in full 8 days ago on September 2nd. Please check with your card carrier or call or customer service for further assistance at **********. 

            Customer response

            09/12/2022

             I am rejecting this response because:

            None of what they said was true. I am still having to harass them for my money back. Did they serious say the Nitro product that was sent to me was a knock while also saying they gave a refund for the item? If so, looks like they are admitting in an odd way they deal in fraud items. 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          PO Box 181

          Saint Michael, MN 55376-0181

          Visit Website
          (763) 370-2746

          Business hours

          8:00 AM - 10:00 PM
          Business Hours
          8:00 AM - 10:00 PM
          8:00 AM - 10:00 PM
          8:00 AM - 10:00 PM
          8:00 AM - 10:00 PM
          8:00 AM - 10:00 PM
          8:00 AM - 6:00 PM
          Closed

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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