Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Collections Agencies

Aviva Collections Llc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

6 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Janet M

    1 star

    09/05/2024

    I received a call telling me they were a collection agency and owed over $500 for labs through US Diagnostics for labs done last November. They were rude, wouldn't listen to me that I did not . Kept insisting I received statements which I did not. I checked my EOB and have proof ******** paid my labs which was through *******. Called ******* who stated yes my bill was paid. They insist I pay or they will take me to Civil Court. I have called my attorney. I do not owe a bill and this appears to be a scam.
  • Review from Jennifer C

    1 star

    08/27/2024

    ********************************** repeatedly called my elderly mother in law demanding payment for medical services. They would not say who was the provider, the services provided, or dates of service. They would not mail a bill or statment-just demanded payment or they would come to her house. She was frightened and paid them. She was terrified they would be banging on her front door demanding payment. Aviva then proceeded to call every month-she has paid over $2500 in the past 18 months. We've reported it as fraud to the credit card companies involved. DO NOT GIVE THESE BOTTOM DWELLING BLOODSUCKERS A DIME! THEY PREY ON THE ELDERLY!
  • Review from Beth W

    1 star

    08/02/2024

    The called me yesterday, August 1, 2024 and said I had failed to pay a debt to US diagnostics for blood panel work up, etc. in the amount of $564. She told me the company had sent numerous statements to me that I hadnt paid. They claimed the tests were done in September, 2022. I did not have any medical issues at that time. They threatened that they had to collect immediately or extreme measures would be taken. I gave them my credit card information. I then called my Credit ********************** and they cancelled the charge and cancelled my card. I received another call this morning from them asking why I reversed the charge and she became very defensive and I hung up on her. I have read other reviews the same as mine. They are criminals.
  • Review from Christine Z

    1 star

    07/11/2024

    Never received a billing statement from the company Avivaxwas trying to collect for! Agent was tersw and spoke so quickly it was difficult to understand...felt somewhat like Fraud.
  • Review from Derek B

    1 star

    06/20/2024

    This company is a scam going by Aviva Industries LLC. They say they are a collections company billing you for charges that medical insurance didn't cover. DO NOT PAY them. Contact your doctors to make sure your recent appointments weren't sent to collections. They deserve to be put in jail.
  • Review from Elizabeth E

    1 star

    04/24/2024

    This company has called me daily telling me that they have my debit card on file and they are processing a payment for 400 dollars, even though I paid it and have given them my payment confirmation invoice number every time. Each day that they call they are rude and argue with me until I give them the proof that I did in fact make the payment. I am then told that someone will contact me. I have asked to speak to a supervisor/manager and have been hung up on. I am being called at work and have to step outside to talk to them, this in interfering with my job. I have tried to call the number for the company that I found on the BBB website and that number is not taking any calls. I am growing increasingly concerned about the credibility of this business. In addition, in order to submit this review I was made to choose a star rating, I had to give them 1 star in order to submit however they do not even deserve that.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.