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Business Profile

Auto Service Contract Companies

Automotive Product Consultants, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Service Contract Companies.

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203 Customer Reviews

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  • Review from Terry W

    5 stars

    02/07/2025

    Once I reached you representative it was good. The lady I spoke with was knowledgeable and helpful.
  • Review from GEORGE R

    5 stars

    02/04/2025

    Dear Sirs or Madam,Re: Cancellation of ****** Security Plus Extended Warranty Before beginning I will recognize your Senior Customer Care Specialist, Ms. ***** ***** for her receptiveness, courtesy and professionalism in explaining the process to me. She is very knowledgeable and very customer friendly, I commend her efforts!My reason for cancellation is that my driving routine does not require much driving or mileage distances. I paid my balance off early in the contract stages. I believe based on my factory warranty for my 2024 ****** Frontier SV will be sufficient for the distance I travel.Your time, cooperation are greatly appreciated. Thank you!****** T. *****

    Automotive Product Consultants, LLC Response

    02/06/2025

    Thank you for recognizing our Senior Customer Care Specialist, ***** for her receptiveness, courtesy and professionalism in explaining the process.. She is very knowledgeable and very customer friendly, We agree and we appreciate your feedback. This is what we love to hear and we hate to see you go, but we are here if you should need us in the future.
  • Review from Kathleen M

    5 stars

    02/03/2025

    ****** , the customer service *** that helped me was very professional. He listened to my concerns and helped me with my situation. I would recommend this company to others.Thank you,***** M

    Automotive Product Consultants, LLC Response

    02/06/2025

    Thank you for letting us know how your customer service with ****** went. We love to hear that and have come to expect that from ******. We are ecstatic that you will recommend our organization. This is what we strive for. We thank you for your feedback.
  • Review from Jorge M

    5 stars

    02/03/2025

    Great customer service. Quick response and resolved my issue. Thank you.

    Automotive Product Consultants, LLC Response

    02/06/2025

    Thank you for letting us know that ****** offered great customer service and that she was quick to resolved your issue. She is a problem solver and we appreciate her efforts. We also appreciate your feedback.
  • Review from Adam B

    5 stars

    01/24/2025

    ****** was very helpful. He went out of his way to help make sure my experience was stellar. He was very knowledgeable and courteous to my needs.

    Automotive Product Consultants, LLC Response

    02/04/2025

    We are so happy t hear that ****** offered you a stellar experience. We come to expect that from ******. He is dedicated and detailed. We hope that all of customers have a similar experience. Thank you for your feedback.
  • Review from Antoinette K

    5 stars

    01/22/2025

    ****** ***** was easy to work with and made getting information simple for me. Thank you ******!

    Automotive Product Consultants, LLC Response

    01/31/2025

    Thank you for letting us know that ****** was easy to work with and that she made it simple for you. ****** is very knowledgeable and we rely upon her to make the process easy for our wonderful customers. Thank you for your feedback!
  • Review from Maryam B

    5 stars

    01/20/2025

    ****** was absolutely amazing! I have been back-and-forth through different companies for hours and ****** was able to come up with a solution and help me with my specific situation. She was one of the nicest and most transparent people Ive dealt with. I definitely recommend ******! Glad that she was the person who was able to assist me :)

    Automotive Product Consultants, LLC Response

    01/31/2025

    We agree that ****** is amazing!!! We have come to expect and rely upon ******** ability to resolve issues quickly and thoroughly. We also agree that she is one of the nicest people. We are happy to hear that your interaction with her was just as we have come to expect with each customer that she takes care. Thank you for your feedback!!
  • Review from Sandra C

    5 stars

    01/07/2025

    ****** **** was the *** that guided me through the contract process and in getting all the services that they provide. Very knowledgeable & helpful.

    Automotive Product Consultants, LLC Response

    01/14/2025

    Thank you for letting us know that ****** provided you with wonderful customer service. He is very knowledgeable and is always willing to educate our customers on all of the benefits of our vehicle service contract. We appreciate your feedback. Thank you.
  • Review from Karen S

    5 stars

    01/02/2025

    ***** ***** was very helpful in guiding us through the process of canceling our policy after the vehichle was totaled in a wreck.

    Automotive Product Consultants, LLC Response

    01/14/2025

    Thank for letting us know that ***** was helpful during the cancellation of your vehicle service contract and we are sorry to hear about your recent accident. Please let us know if we can be of any assistance in the future. We are here to help. We truly appreciate your feed back about the customer service that ***** provided.
  • Review from Holly M

    5 stars

    12/31/2024

    I called the customer service on New Years Eve at 3:45pm. ****** ****** provided the best customer service !! ****** even stayed on the phone with me to verify I received my warranty information since my *** stopped working (starter issues) in an emergency situation.

    Automotive Product Consultants, LLC Response

    01/08/2025

    Thank you for letting us know that ****** provided the best customer service in an emergency situation. ****** is one of senior customer care representatives and customer service is her top priority. We are truly happy that she aided you during your time of need and that everything worked out well. Thank you for your feedback.

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