Reviews
3 Customer Reviews
Review from CAROLYN W
5 stars11/18/2024
A-1 Concrete Leveling, ********, did an exceptional job for us repairing, leveling and caulking our aggregate patio.The communication with the office was outstanding. They scheduled an estimate and the work in a timely manner. The actual job was completed in one day. **** and his team are the absolute best!Our patio looks better today than when originally put in and is now graded properly to drain rainfall away from our house. The cost was reasonable and well worth it.**** and his employees do everything right the first time. They cleaned up the work area before they left and encouraged us to call with any questions we might have in the future. We highly recommend A-1 Concrete Leveling, ********. They are a first rate organization!Review from John J
5 stars12/07/2023
I have used A-1 twice. First to fill a void under my front porch concrete slab and today to fill in voids under my driveway. **** and his team are very professional and I could not be more satisfied with their service. I highly recommend them.
A-1 Concrete Leveling Inc. Response
12/08/2023
**** - thank you so much for your comments. As a small business, we do our best to be as transparent as we can throughout the entire process, from the initial inspection through the completion of the project. We make every effort to diagnose the issue and offer a good solution and the. Follow through by producing a good result. We are thankful for customers like you.Review from Patrick W
1 star04/14/2023
Didn't get back with quote in reasonable time frame Just texted saying they couldn't do job without explanation Have no idea if they couldn't do the job because wasn't cost effective fir them or me Job to hard for them Again delay in reply with no explanation Horrible customer service so that said they aren't a reliable copmpanyA-1 Concrete Leveling Inc. Response
04/15/2023
Thanks for the response. We work hard to do the best we can with customer service and we are sorry you are not satisfied. This customer reached out inquiring about a bid, and withing 36 hours of his initial inquiry was told this was something that we couldn't fix for him with our process. We reviewed pictures that were sent in and this allowed us to determine that it was not something we felt confident we could accomplish. We were unable to offer an explanation and also were unable to let him know that we had reached out to a few other contractors that we felt were possibly able to offer a solution because the customer was already upset. We are an honest, reliable company and try our best to satisfy every call or request that we get.
Customer Review Rating
Average of 3 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.