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          Business Profile

          Remodel Contractors

          Rolwes Builders, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Remodel Contractors.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I hired ********************* Painting for the first time a few years ago. I hired them again this year to paint and take down wall paper. They started on 2/27/23 and completed the work on 3/3/23. I paid $3,560 for the work. **** never did a final walkthrough and I noticed there were several things that were left undone or nor done correctly. The grates for the air exchange didn&#**;t get put back up in the hallway. The remote control switch cover was taken off and not put back on. There was sloppy work with caulking on the baseboards in the hallway and in the kitchen. The celling in my kitchen had a lot of pealing paint and an area that they missed. They also pushed my refrigerator too far against the wall, which cut off circulation. I set up a date and time for him to come back but he never showed up. I also sent him texts and emails about coming back. He said he emailed me back telling me he had knee surgery and COVID-19, but I&#**;ve never received the emails he said that he sent. On 3/19/23 I contacted him again by text and email letting him know I would contact the H363137**3238313831H. He still did not set up a date and time to come back.

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Years in Business: 25

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Ellisville, MO 63011-2055

          (314) 378-5571

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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