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          Business Profile

          Colleges and Universities

          Central Methodist University

          This business is NOT BBB Accredited.

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          Complaints

          Additional Complaint Information

          Customer Complaint:
          This business profile reflects national complaint activity
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          Complaint Details

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          Complaint Type

          • Initial Complaint

            06/03/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            To Whom It May Concern, I am writing to file a formal complaint against Central Methodist University regarding misleading tuition information and unexpected fees. On February 10th, I made the difficult decision to withdraw from the university after completing my first semester. During a meeting with the Dean of Students and my parent, it was explicitly stated that I would only owe $437 to cover my second-semester tuition. However, on April 22, 2024, I received a letter from the university stating that there were additional back tuition fees of almost 3,000$ that were not accounted for during our initial discussion. This discrepancy between what was communicated to me and what was later billed is unacceptable and has caused significant financial strain. I believe this situation constitutes a violation of trust and fairness. As a consumer, I relied on the information provided by the university to make informed decisions about my education and finances. The sudden appearance of additional fees has left me feeling deceived and frustrated. I request that the Better Business Bureau investigate this matter thoroughly and take appropriate action to ensure that Central Methodist adheres to fair and transparent business practices. Additionally, I seek resolution in the form of a correction of the billing error and reimbursement of any unjust fees. Thank you for your attention to this matter. Sincerely, ******* ****** 

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          BBB Rating & Accreditation

          B-

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          Years in Business: 171

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          411 Central Methodist Sq

          Fayette, MO 65248-1104

          Visit Website
          (660) 248-6251

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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