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Complaint Details
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Initial Complaint
02/10/2025
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt and I do not have a contract with MCA ***** ** plus they did not provide me with the original application like I asked.Account No: ***** Amount Disputed: $2,052 I am not liable for this debt and I do not have a contract with MCA ***** ** plus they did not provide me with the original application like I asked.Account No: ***** Amount Disputed: $764 I am not liable for this debt and I do not have a contract with MCA ***** ** plus they did not provide me with the original application like I asked.Account No: ***** Amount Disputed: $2,574
Business response
02/11/2025
I am not sure I understand this dispute because he had a payment plan set up with us and made 4 $25 payments and then his card kept declining so that is why it went on his credit. Once his bill was delinquent it was sent to collections. We don't have to have a contract with him in order to collect past due bills. He is welcome to contact us and we can work with him. We never received anything in the mail that asked for the proof of the debt and these bills are way past the validation period.Initial Complaint
01/28/2025
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with mca management company,they did not provide me with the original contract as i requested.Business response
01/28/2025
I have attached the signed proof of debt. **** has not contacted us one time and we have had this account for 616 days. We have sent letters and made phone calls with no responseBusiness response
01/28/2025
I am not sure if the uploads worked so I am attaching them againInitial Complaint
01/20/2025
- Complaint Type:
- Billing Issues
- Status:
- Answered
*** is calling/emailing/texting me. Harassing me. The debt *** is trying to collect is not valid. Total ****************** submitted my claims in the wrong order. Meaning they mixed up my primary insurance, secondary insurance and ********. Total Access has been told this several times and was given direct contacts at my primary and secondary insurances to fix this issue and get these claims paid. TAUC was supposed to resubmit these claims properly, in proper order. **** must resubmit these claims. I also filed a complaint against ************************ last year which they never responded to. All claims will be paid once they are submitted properly to the primary insurance first, then the secondary insurance, and then to ********. Again these debts *** is harassing me over are not valid.Business response
01/20/2025
***** has not responded to us to help her get this worked out. I show for all 3 of her unpaid dates of service from January 2024, at least one insurance paid so they must have billed the correct primary otherwise nothing would have been paid. Now the bills are a year old and too old to refile. They will be denied for timely filing. I will contact TAUC tomorrow to see what they are saying about the insurance.Business response
01/21/2025
I heard back from billing. ***** called them on 12/17/24 and they told her the insurances were billed and they applied her balance to her deductible and she understood when they ended the call.Customer response
01/23/2025
Complaint: 22834995
I have reviewed the business' response and am rejecting it because:
TAUC has not resubmitted the claims to all 3 insurances. As an in network provider, **** has to resubmit the claims themselves. TAUC was given direct contact information for UHC and Anthem to make this process easier and to insure the claims were processed correctly this time. There is no record of those claims being resubmitted to Anthem or ****** *********** I received 2 letters from ****. One dated 12.12.24 and 12.20.24 giving me 30 days to dispute. I disputed those claims well within the 30 days through a BBB complaint and phone calls.
Again, TAUC has been told repeatedly to resubmit these claims in the proper primary, secondary, ******** order. **** has not done that. Instead TAUC chose to hand the claims over to a collection agency.
The collection agency has been told these are not valid debts and has been asked to stop harassing us. They are still calling several times a day. We are keeping track of all those numbers.MCA needs to stop harassing me. These are not valid debts.
Sincerely,
***** ********Business response
01/24/2025
We have not called her one time! She received emails for all three outstanding accounts on 1/13/25 and besides her BBB complaint on 1/20/25 we have had no other contact with her. She must be confused with other people calling her. We have only had the accounts for 14 days. We always give people 30 + days to dispute the validity of the debt. She needs to provide proof that we are harassing her.Customer response
01/30/2025
Complaint: 22834995
I have reviewed the business' response and am rejecting it because:
MCA sent text messages which were immediately reported to Apple as junk. Phone calls from 636 and 314 area codes started several times a day shortly after receiving the text messages and emails from *** on 1.13.25. Those 636 and 314 numbers were flagged by *****. I have never received flagged messages from those area codes before being contacted by ***. Especially prevalent was 636-341-xxxx. Each time a 636-341-xxxx number appeared I immediately blocked and a new 636-341-xxxx would call shortly thereafter. A common tactic of companies like ***. Despite *** being made aware that this is not valid debt, I am still receiving phone calls. I want no contact from ***. They are harassing me and have been since shortly after emailing me the invoices on 1.13.25. It is no coincidence these numbers showed up right after MCA emailed me on 1.13.25.
Sincerely,
***** ********Initial Complaint
12/24/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with 06 01 *************** CARE 4 and I do not have a contract with MCA ***** ** plus they did not provide me with the original application like I asked. Account No: *********Amount Disputed: $219Business response
12/25/2024
Already filed duplicate complaints with the **** and we responded and sent proof of debt again. Demeshae has never called us to get this straightened out and when we called, she claims she is not familiar and hangs up on us. We have sent proof of debt numerous times and responded to all the disputes via **** and EOscarInitial Complaint
11/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with 01 *************** CARE 4, I do not have a contract with M C A Management company, they did not provide me with the original contract as i requested.Business response
11/17/2024
******* has never contacted us and asked for anything. He has ignored all attempts from us. I have attached a copy of the proof of debt along with his signature agreeing to pay the bill.Initial Complaint
10/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with TOTAL ACCESS URGENT CARE, I do not have a contract with MCA MANAGEMENT COMPANY, they did not provide me with the original contract as I requestedBusiness response
10/10/2024
I have attached proof of the debt along with signed financial obligation by Terrance. He has not once contacted us to try and get this resolved. He is now working with a lawyer and we are also working with them.Initial Complaint
10/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with total access urgent care. I do not have a contract with MCA management co. They did not provide me with the original contract as requested.Business response
10/07/2024
She has not contacted us one time to get this resolved. I have attached proof of the debt. She didn't pay her urgent care visit so the account went to collections. We don't have to have a contract with her. Once she decided to not pay the doctors for their services, it came to collections. The urgent care tried to get her insurance that she gave to pay the bill but the rep from Cigna told them her eligibility ended on 2/28/21. Her date of service was 4/13/21, so she gave them bad insurance.Customer response
10/07/2024
Complaint: 22385804
I have reviewed the business' response and am rejecting it because:I never did business with MCA management co so therefore why are you reporting a debt that I did not ever have.
Sincerely,
Fierra EdwardsBusiness response
10/08/2024
My answer stands firm. This is a legitimate balance. She is welcome to contact the billing department at Total Access Urgent Care. I got all the information from them. Again she has not contacted us or them to get this resolved and the bill is from 2021Initial Complaint
10/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Please remove negative of my credit report update correct current infoBusiness response
10/01/2024
Please see the attached proof of debt. We will not remove this from his credit since he owes it. He has filed numerous complaints and disputes and the answer is the same. He went to urgent care 4 times, was treated and didn't pay. I am sure he doesn't work for free and the doctors and nurses that treated him 4 times don't want to work for free either.Customer response
10/03/2024
I have made payments for accounts there is multiple accounts reported to my credit report please update to paid off and settled and remove of my credit immediately it is hurting my credit and i need it removed as i paid it unless you can provide different i have paid itCustomer response
10/04/2024
All accounts have been paid in full update the payments on credit report and remove negative of my credit report immediately. It is hurting my credit and needs to be removed as it is paid off.Business response
10/08/2024
After I sent proof of the debt through this complaint, he paid the entire billInitial Complaint
08/24/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I'm not liable for this debt MEDICAL COMMERCIAL A. I do not have a contract with this collection agency. They did provide me with the original contract as requested.Business response
08/25/2024
We talked to him on 1/23/23 and explained what this was for and sent him proof of debt. He made a payment on the account on 4/26/23. We have tried to reach him numerous times after that with no luck. I am not sure what his complaint is. He can call our office anytime and we can work with him.Initial Complaint
08/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
The account is not mine and i am not liable for this account. I asked them to validate it and they could not provide the information. 15usc 1681 and 15usc 1692Business response
08/05/2024
He has never called or contacted us about this bill. I have attached proof of debt with the same address as he has listed.Customer response
08/06/2024
Complaint: 22089515
I have reviewed the business' response and am rejecting it because:
ANESTHESIOLOGY) MCA MGMNT CO (Original Creditor: WESTERN ANESTHESIOLOGY) TransUnion Experian Equifax Account #: ********* ********* Account Type: Collection Collection Account Type - Detail: **************************** Code: Individual Individual Account Status: Derogatory Derogatory Monthly Payment: - - Date Opened: 03/25/2021 03/01/2021 Balance: $1,080.00 $1,080.00 No. of Months (terms): - - High Credit: $1,080.00 $1,080.00 Credit Limit: - - Past Due: - - Payment Status: Collection/Chargeoff Collection/Chargeoff Last Reported: 02/03/2023 02/01/2023 Comments: Account information disputed by consumer, meets FCRA requirements Consumer disputes this account information ********************** Subject has not satisfied debt. Date Last Active: 02/03/2023 02/01/2023 thank you
Sincerely,
*********************Business response
08/07/2024
I don't understand his reason for the rejection. He doesn't say it is not him and we provided proof of the debt. He can call us at ************ and we can get this straightened out.
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Customer Complaints Summary
41 total complaints in the last 3 years.
20 complaints closed in the last 12 months.
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