Reviews
4 Customer Reviews
Review from Keith G
1 star09/24/2024
Terrible Business Practice, charged me for a service that my dental plan covered no out of pocket expense, the service was provided on July 24th 2024 they would not refund me my money. Had dental insurance company call them to explain there phone system does not recognize 1 800 nbrs it hangs up.Called on Aug 13th & 14th & 29th 2024 spoke with **** told me I had to wait until the insurance agency sent payment to there **************** then would have to wait until they sent them money to there ******** Dental *********** has been 2months now, How would they feel if I paid them the same way.They are a JOKEReview from Fernanda A
1 star08/27/2024
This company is very unorganized and unprofessional. I scheduled an appointment with them and called the day of to follow up and they argued me down about not being on the schedule. Funny enough, I have the confirmation text AND the reminder text message as well. They had no sense of urgency nor did they offer an apology.Also said they did not have a hygienist.On the day of appointment, the hygienist said she was going to do full panel of X-rays and I said that I could ask my previous dentist to send it over and she said if my insurance does not cover it, they would write it off.Then I got a bill for comprehensive oral exam that my insurance rejected. And an X-*** **** that the hygienists said they were not billing for.They did not do my cleaning and said that I needed a deep cleaning and come back for 2 appointments. That was going to cost $160. I asked why she could do my regular cleaning and she did not give me any explanation.I got a second opinion and found out that the deep cleaning was a way to bill me a more money. Dont go there.Review from Kelcie H
1 star08/01/2024
This company is very unorganized and unprofessional. There have been too many run ins with this company as a whole from the regular dentist office down to the orthodontist. I scheduled an appointment with them and called the day of to follow up and they argued me down about not being on the schedule. Funny enough, I have the confirmation text AND the reminder text message as well. They had no sense of urgency nor did they offer an apology.Review from Katie C
1 star04/18/2022
They rescheduled my appointment twice, to start with. They told me to come 15 minutes early for paperwork, and they never gave me a single thing to fill out. I sat there for 45 minutes after the time my appointment was to begin. I went to the counter to check on the delay, and they said the dentist had a doctor's appointment. A while later I checked again, and they said 10 minutes. I told them I couldn't wait forever, I have a newborn at home. After checking the second time I finally went to the counter and told them I was leaving, and that they would have to call me to reschedule.
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