Reviews
18 Customer Reviews
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Review from Ann H
5 stars12/19/2024
Top Tier did a fantastic job on a kitchen remodel along with the removal of a large load bearing wall. We started with **** helping us truly define what we wanted and how we could improve functionality. It was then turned over to *** ***** who is truly a master *********. He tackled every aspect of the remodel with positivity and expertise. Of course things come up when changes are made, and *** never got frustrated, always solution driven. Very happy with our decision to go with Top-Tier
Top Tier Kitchens & Baths Response
12/20/2024
Thank you for sharing your experience! Were so glad to hear youre enjoying your newly remodeled kitchen. Its always our goal to ensure the process is smooth and the results exceed expectations.**** and *** truly embody the dedication and expertise we strive for at Top Tier, and its wonderful to know their efforts made such a difference for you.Were grateful for the opportunity to work with you and would love to help with any future projects. Enjoy your beautiful new space!Best regards,*** ****** Top Tier Remodeling TeamReview from Tom A
1 star10/16/2024
I used them because Angi's list recommends them. What a mistake. They did not measure anything. put my vanity, medicine cabinet, and light in the wrong place even though they we informed of the measurements. But did not care or listen. I even had a jig where the vanity should go and they used it as a dustpan and threw it away. Tried to talk to the owner but he is a f****** A****** that tried to blame me for their mistakes. Now, looking closer, they used a dirty (net even clean) razor knife to cut off the protective film on the acrylic. Therefore you see cut marks into the acrylic panels by the vanity and medicine cabinet and the film they did not take off. Tried to talk to the owner but he is a f****** A****** that tried to blame me for their mistakes. I have proof they screwed up up by their own diagrams. Salesman also lied about what they would install and now I have to finish what they did not! Better give them exact measurements of anything they do otherwise you have to deal with my problems. I DO NOT understand how they come so recommended by Angi's list. Still trying to complain to them about this shoddy workmanship.Top Tier Kitchens & Baths Response
12/20/2024
***,Were sorry to hear that youre dissatisfied with your experience. At Top Tier, we strive to deliver excellent results while maintaining clear communication with our clients. Unfortunately, in this case, there were discrepancies in the instructions you provided to our installation teams during the project and what you told us at the office, which contributed to the issues youve outlined.Additionally, we want to address that payment for services rendered was not completed, despite the work being performed as contracted. This has added to the difficulty in resolving these matters.We take all feedback seriously and would like to discuss any remaining concerns directly to find a fair resolution. Please feel free to contact us at ************.Review from Michael Y
5 stars09/20/2024
This ended up being the perfect experience. Very professional, courteous, and diligent. He got all of it done with no flaws or problems and right the first time. Protected the interior of our home and clean-up was perfect. We now have a shower now that we love and proud of. Thank you Top Tier and especially *****.Top Tier Kitchens & Baths Response
09/25/2024
Thank you for trusting us with your home and giving us some great feedback! We appreciate the business and are very glad that you had a great experience with us!Review from David G
5 stars07/29/2024
************************* did a wonderful job with our bathroom remodel. He was prompt and professional throughout the process. He kept us informed of his progress and provided us with clear answers to our questions. **** was a pleasure to work with.Top Tier Kitchens & Baths Response
09/25/2024
Thank you for trusting us with your remodeling project. We're very grateful for the business and glad that we could do a great job for you!Review from Mary S
5 stars07/24/2024
********************* did an awesome job on installing my shower/tub combination. Very professional and informative on keeping me posted on what he was doing. Did a great job and my shower/tub is beautiful. Thank you so much.Top Tier Kitchens & Baths Response
09/25/2024
Thank you for leaving us some honest feedback and for hiring us to do your bathroom remodel. We appreciate the business and look forward to helping you in the future!Top Tier Kitchens & Baths Response
09/25/2024
We're very happy that you had a great experience with our company and glad that **** did a great job on your remodel! Thank you for the feedback!Review from Angela R
5 stars06/23/2024
************************* did a wonderful job. He was very professional and answered all my questions we had about the project. The shower is beautiful, we are very happy with it and the work **** did.Top Tier Kitchens & Baths Response
09/25/2024
Thank you for hiring us to do your remodeling project , we are very grateful for the business and glad that it turned out well for you!Review from Sally H
5 stars06/14/2024
I would like to commend ************************* on a great job with the remodel/installation of our bathroom He was professional and knowledgeable as well as friendly.We are extremely please with the finished product and would recommend this company to anyone who is considering a remodel.Thank you **** for a job well done.***********************Top Tier Kitchens & Baths Response
09/25/2024
Thank you for trusting us with your bathroom remodel! We truly appreciate the business and the kind feedback!Review from Larry M
5 stars06/12/2024
We received excellent, on time, shower repair and installation from *********************** I would not hesitate to recommend him to my friends.Top Tier Kitchens & Baths Response
09/25/2024
Thank you for allowing us to help you with your bathroom remodeling project! We appreciate the business and the time you've taken to leave us some honest feedback!Review from CARA G
5 stars05/01/2024
Top Tier remodeled our bathroom, we are very pleased with the outcome. ************************* was the installer; he was very professional and communicated everything with me. I appreciated him being very punctual. I would recommend them as they did an outstanding job. FIVE STARS TO THEM!!!!Top Tier Kitchens & Baths Response
05/02/2024
Thank you for the great feedback! We're very happy that you hired trusted us with your remodeling project and that we were able to live up to your standards. We'll be here for you in the future!Review from Bob L
5 stars04/30/2024
Top Tier did an outstanding job on our new show. The tech who did the job was very professional keeping us informed of what he was doing and how long the job would take. Bathroom looks and works great. Not all companies in *********** will come out to ********* but they did and Im very glad they did.Top Tier Kitchens & Baths Response
05/01/2024
We're happy to hear that you enjoy your new shower! Thank you for trusting us with your project and we'll be here for you when you need us!
Customer Review Rating
4.56/5stars
Average of 18 Customer Reviews
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