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          Business Profile

          Commercial Landscape Contractors

          Midwest Turf Pros

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Commercial Landscape Contractors.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            06/10/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I let them know last February that we were going to hire a different company this year for our irrigation system. But they came out and did it anyway, and sent us a ****. They also charged us for irrigation activation that had already been done. They won&#**;t answer the phone, or return text messages.

          • Initial Complaint

            06/07/2022

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I hired this business in April 2021 for healthier grass and to get rid of weeds. I paid $500 for that service and it was fulfilled. I auto-renewed on Feb 1st, 2022 and paid $525.24. The email notice of my renewal stated someone would begin treatments that month. I emailed April 1st asking for how many treatments I paid for and again on April 12th. April 13th Garret responded that I paid for 6 treatments with an aeration overseed. I emailed and called again asking when I should expect treatments with no response. I still have not received treatment. I have sent numerous emails and left messages on the number ************, which is now not a working number. When I call the ************ number on the website it says voice mail isn't setup.I would like a full refund of $525.24.

          • Initial Complaint

            04/19/2022

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I have used midwest turf pro of *********** ******** for a couple years. A couple months ago the owner Garret contacted me to see if I would be willing to pay for the whole years worth of treatments upfront so that he could purchase the materials at a lower cost. I agreed and made the payment of over $300 to him at that point. Since then i have not received sny treatments and he is not responding to calls and texts. The website appears to be disabled as well.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          D-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 5

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          4123 E Kellis Ct

          Springfield, MO 65802-9795

          Visit Website
          (417) 300-2738

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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