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          Business Profile

          Home Builders

          Ivie League Homes & Properties

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Type

          • Initial Complaint

            11/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Date of transaction:7/24/2024 Spent: ********** The business committed to building a home and honoring the warranty When notified of issues to the property ( put a tree on top of sewer line & did not backfill property in correctly, have proof from the city that it was done wrong) they waited til the sod went in to make the issue no longer a warranty issue.they moved the tree so it was not on top of a sewer line, but will not fill in the hole, and will not fix the settling that has occurred due to the backfilling not being done correctly. Called on August 9th at 9:03am (page ****** to notify of the error, and they put the sod in on September 5th.

            Business response

            11/13/2024

            November 13, 2024
            To whom it may concern,
            **** League Homes & Properties, LLC. follows a strict top notch warranty program provided by ***.  Many times, we go above and beyond the *** standards and in no way does **** League Homes try to find a way out of fulfilling their warranty agreement!
            Per our warranty and what the buyer was told at their walk through on July 21, 2024, any areas of settling on the property after sod is installed is the homeowners responsibility. (See Attached).  We were not aware of any settling issues until we received the 60-Day Call Back Request Form on September 19, 2024. 
            **** League Homes & Properties, LLC. contacted the sub-contractor, ********************** (landscape company), and asked them to address the tree at which time they kindly moved the tree over so it could grow properly.  This was a courtesy provided to the homeowner and per our warranty all **** League Homes & Properties,LLC. was responsible for is supplying the dirt, per warranty (See Attached).
            As far as the City of **********, we would like to know who Mrs. ***** spoke with, as a builder any complaint to the City of ********** would result in the City of ********** contacting **** League Homes &Properties, LLC. in regard to a complaint. We have contacted the City of ********** and we were informed that there have not been any complaints in regard to that home/lot.  We received the Certificate of Occupancy from the City of ********** dated September 9, 2024, meaning that all inspections of home and property were completed and passed.

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          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Years in Business: 22

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          95 Wildcat Dr Ste 300

          Wright City, MO 63390-3388

          Visit Website
          (636) 745-2923

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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