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Important information
- Advertising Review:
On April 28, 2022, BBB contacted the business regarding one or more advertising statements found on their website. The advertising states, "Satisfaction Guaranteed!" and "We are your #1 source for inflatable and party rentals." According to the BBB Code of Advertising, https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees, https://www.bbb.org/code-of-advertising#Objective_Superlative_Claims, advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. Also, superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved. As of today, June 2, 2022, the business has chosen to not respond to any of our attempts for substantiation, modification, or discontinuation of the advertised claims.
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