Reviews
8 Customer Reviews
Review from Martha J
1 star11/21/2024
Sold an over priced car for $26000 thats was only worth $8000Review from Olivia J
1 star08/24/2024
If I could give this place zero stars I would. The sale person was trying to lie and scam for more money then was what discuss. He messed up the paperwork that cause them to repossessed the car while I was at work. I had call the sales person out on all his lies. It’s bad when his boss called him out for lying.If you ever go to Mac Haik on I 55 don’t deal with Norman Pace you will get fucked over every time. Plus when they mess up people don’t want to answer the phone they like to go hide and be unprofessional. NPACE@MACHAIK..COMReview from elizabeth 2
1 star07/03/2024
way overpriced, scamming people, doesnt do what warranty tells them to do, vehicle was in shop longer than it should have been and wasnt even touched for the first 3 weeks. this dealership has a lot of bad things ive heard about them by people who use to work at this location specifically that could get them in big trouble.Review from Beverly H
1 star04/19/2024
My car has been at this dealership since September 2023. It is now April 2024. I needed a part that they told me was on back order . The car is not drivable because it’s the ignition on a push start. I have called several times and even been to the location and I get a feeling of in urgency from them. I have even called the service dept manager and left messages. I never got a response back. I even called their Coperate office. They apologized and hung up on me. Never answered when I called back. I am very displeased. I will never buy another Ford and I want ever recommend them.Review from Security247
1 star04/17/2024
2012 ford focus was taken in for a door lock recall and was told about the recall issue involving the gas tank deformation. They said that we couldn't leave until the issue was fixed. Ok but a few days later we had issues with it and brought it back to them. Again an issue with the fuel system. But now they wanted $850 to fix it. I call the ford motor company and they got it fixed for free. Last week the car wouldn't shift. Bought it in and fixed. 24 hours later while driving it stalled and wouldn't start. Now I told it is the fuel pump driver module and fuel pump. Now they want over$1800 to fix it. The fuel pump is still part of the call. I won't be taking it to this dealership anymoreReview from Allison F
1 star02/14/2024
We purchased my son his first vehicle in January 2024. It was a used 2021 Ford F150, which we bought with the assurance of passing the Ford Blue Certified Vehicle Inspection. It failed to start after two days of driving, and the check engine light was on. Upon inspection, a Ford service center in Oxford MS discovered damaged engine parts and components held together with zip ties, indicating that the inspection was likely never conducted. This negligence could have jeopardized my son's safety. The dealership's management is clearly lacking, as evidenced by the rude and unprofessional behavior of the Sales Manager, who lacked basic customer service skills. Furthermore, the General Manager failed to return my call and instead sent a Sales Manager to meet me. This entire experience has been incredibly disappointing for my son and us.Review from Tammie A
1 star08/29/2023
This dealership service center has horrible customer service, is disorganized with aweful communication effortsReview from Cortney N.
1 star12/17/2022
As of 12/17 I have been waiting for sixteen days for my car to be serviced. I have not received a call from My service advisor after I have called nine times and left voice mails.
Customer Review Rating
Average of 8 Customer Reviews
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