We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Importers

          Unique Trading Company, Inc

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Importers.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            05/03/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            Be careful when you are investing, Because trying to recover lost funds or seeking strategies about Crypto future trading and investment, can be very tricky and frustrating when your money is with them. I lost a lot trying to make more income through Crypto trading, after losing over $82,050 I finally met ****** who works with a recovery company AND who was able to help me recover almost all I lost to these online scammers. All thanks to ******. Good work deserves good recommendation. Contact ****** on mail. HARPERJAMESPLATFORM G MAIL COM and their customers' quick response TO YOU.

          • Initial Complaint

            03/12/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I never ordered anything from this company and on 1.19.24 I was charged $28.00. I tried reaching out to them and it was a bogus link. I want a refund.

          • Initial Complaint

            12/22/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I ordered a Christmas present on Dec 6. Gotten nothing, paid $11 extra for expedited shipping, nothing. I checked their odd tracking shows it hasn't left original country. I've reached out via email, no response, tried calling no answer. I realize after reading BBB and other reviews I've been scammed Asking for refund though I know I won't receive it I would ultimately like to see them shut down and prosecuted so they can't do it to someone else, I know that is beyond your capability. Unfortunately I don't have a gift for my granddaughter for Christmas, it's to late to find something thoughtful at this point and I don't have the time.

          • Initial Complaint

            07/03/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered from this company and paid with Pay Pal. I have never received my items and have not been able to get in touch with anyone. I saw ad on ********* This is not the first time Ive ordered from something FB and regretted it!

          • Initial Complaint

            02/09/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Purchased an item in October 2022. Paid through ******. Item was fulled paid for and I finally received my item in January 2023. The item came without pieces it was supposed to come with and upon writing to the company they wanted to refund me $2.00 (I paid $40.00). They were insistent that their packaging department remembers that all items were put in my package. After multiple emails back and forth I asked them for their address to return it for a full refund and they have asked me to paid the shipping charges to China and upon review of the items they will then determine if my package is worth the full refund. I believe I was scammed and am very upset about their lack of. I can’t use the product I received as it is missing important parts in order for it to function.

          • Initial Complaint

            12/31/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased 2 purses from Unique Trading Ltd. on November 17, 2002 and have not received these. I have attempted to resolve this with them. They tell me that their records indicate I have received these. The document they provided indicated the purses were delivered to ******, TX. I live in ******* ****, TX. I also paid extra for expedited shipping. The last response I got, they indicated they would refund me 70% or give me 30% off purchases of 2 more purses. This is totally unacceptable because I ordered these in good faith and expected them to deliver them!

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          PO Box 1931

          Cary, NC 27512-1931

          Get Directions
          Visit Website
          (919) 336-2369

          Customer Complaints Summary

          6 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.