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          Yellow Pages Team

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/17/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            When we started out business 5 years ago; we got a call about an add through yellow pages. Of course as a new business, we wanted to get the name out there so we took a listing. Over the last 4 years, they will call once about every 3-4 months stating we did not pay the final installment of the contract. We have paid this payment more than 5 times over this time period. The last time they called (around July2024) they again claimed we owed this final payment. My husband (the owner) got on the phone, asked to speak to supervisor- that wasnt an option, asked to speak to someone higher up- still no option other than the guy on the phone. So we told them, turn it over to collections if this is an issue and well pay it from there. No collections was reported. They call back again 10/16/24 claiming they will add legal fees if we dont give them this final payment. WE ARE NOT PAYING THIS SCAM ANY MORE MONEY!!!! Woke up 10/16/24 with a voicemail from same guy as yesterday but called from a different citys area code than previously called from- telling me to either pay the bill by the end of this week or legal actions would be taken. We want them to stop calling and harassing us.

          • Initial Complaint

            10/18/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Yellow page Team says I owe them but we never signed any contracts or authorized any agreements verbally or otherwise. I REFUSED PAYING THEM ANYMORE BECAUSE THEY KEEP LYING TO ME. This company lies telling me that everything has been taken care of but they still won't release any dealings with them. I refuse to pay scammers anymore. I have been told I owe for a final payment but this has been going on for years now and either they are going to stop are we will be in court. Why do people don't listen to the company it services if at all. I Never allowed this company but they say it's a 3rd party company that included our company in an account with them. So I ask who authorized this. I am the owner and no one has authorization but "Me" and I didn't ask for their services nor do I need them. I have asked them to stop this account and I keep getting "LIES"

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          BBB Rating & Accreditation

          F

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          Contact Information

          10130 Mallard Creek Rd STE 300

          Charlotte, NC 28262-6001

          (800) 339-1317

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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